Supported Industries
We are in the people business. We work every day to bring a smile to the faces of online service users, and to help service providers such as Web hosts and SaaS providers compete in the world market.
100% white label tech support & server management
Our team manages the support desk of 250+ online service providers from over 30 countries around the world. We help our customers maintain a 24/7 responsive support desk, and deliver uninterrupted, fast services via 24/7 monitoring & proactive server maintenance. Our services include:
- 24/7 server monitoring & rescue
- Periodic updates & patching
- Audit, hardening & optimization
- Backups & disaster recovery
- End-user help desk support
- End-user live chat support
- All american phone support
- Support / Server consultation
- On-demand server administration
- Emergency support
- Website / App fixes
- Server infrastructure design & setup
We support all online service providers
If your customers access your products or services over the internet, we can help you.
Web Hosting Companies
Web hosts, resellers, and more
We help web hosting providers keep their servers stable and maintain a 24/7 help desk to resolve common issues such as mail errors, website fixes, domain registration, and more. Our customer base includes:
- Web designers
- Digital marketers
- Domain registrars
- WordPress/Magento/Application hosts
Data Centers
Companies with own infrastructure
We help data center owners with provisioning, account migrations, abuse handling, alert management, emergency response and other infrastructure support operations. Our customers include:
- Dedicated server providers
- Colocation service providers
- Bandwidth providers
CLOUD HOSTS
Virtual server providers
Our support for virtual server providers include server provisioning, account upgrades, server migrations, infrastructure monitoring, premium support for enterprise accounts, spam / malware complaint resolutions, and more. We help:
- Cloud server providers
- VPS hosts
- Managed cloud providers
SAAS Providers
Software As A Service / App hosting companies
We help hosted application providers with app performance management, 24/7 server alert resolution, DevOps, server updates, standards compliance, security audits and more. Our customers include:
- Business analytics companies
- Hosted mass market apps
- Medical industry apps
VPN PROVIDERS
Privacy, Encryption & Anonymity services
We help Virtual Private Network providers maintain a secure server infrastructure with 24/7 monitoring, alert resolution, VPN optimization, resource scaling, and more. Our services cover:
- Business class encryption providers
- Anonymity & privacy providers
DIGITAL AGENCIES
Digital marketing agencies
We understand that digital agencies focus on marketing your clients business, products and services in the rising age of digital services. With your focus on design, SEO, content marketing and more and Bobcares focuses on securing and maintaining your infrastructure behind all the work you do. Our customers include:
- Digital agencies
- Marketing agencies
INTERNET SERVICE PROVIDERS
Internet, Network and Managed services
Internet Service Providers have some of the highest customer support workloads as well as a need to maintain absolute security and maintain their infrastructure 24/7/365 with the permanently connected world around us today. We provide end-user support as well as security and management services to ISPs. Our customers include:
- Internet Service Providers
- Network Service Providers
- Managed Service Providers
CDN PROVIDERS
Content Creation, Delivery & Media services
CDN Providers are required to support many business demands and have a lot of surge capacity as well as surges in customer support demands at particular times. We understand this at Bobcares. Our customers include:
- Content Delivery Networks
- Content Creation Companies
- Media Companies
Supported technologies
We support online businesses that include digital marketers, web hosts, data centers, SaaS companies, and more. With the wide scope of industries & companies we assist, we support a lot of technologies, both widely used & niche software. See all supported technologies.
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