Bobcares

Redis Error “could not get a resource from the pool” | Fixed

by | Nov 1, 2024

The error message “could not get a resource from the pool in Redis” usually means that the connection pool is full or that there are a number of underlying problems that prevent the Redis server from creating a new connection for a client. As part of our Server Management Service, Bobcares provides answers to all of your questions.

Overview
  1. Fixing “”could not get a resource from the pool” in Redis
  2. How It Impacts the Application?
  3. Causes and Fixes
  4. Prevention Tips
  5. Conclusion

Fixing “could not get a resource from the pool” in Redis

The error message “could not get a resource from the pool in Redis” usually means that the connection pool is full or that there are a number of underlying problems that prevent the Redis server from creating a new connection for a client. This error happens when the application can’t connect to Redis because the connection pool is full or the Redis server is unable to provide a new connection. This can cause performance issues or even service outages.

redis error could not get a resource from the pool

How It Impacts the Application?

Downtime: Apps relying on Redis for caching or data might stop working.

Slow Response: Requests can take longer to process.

Resource Drain: The app may use up resources while trying to connect.

Poor User Experience: End-users may face slow or broken services.

Causes and Fixes

1. Exhausted Connection Pool: Too many connections, not enough capacity.

Fix:

i. Find and increase the maximum connections in the app’s config. Example in Node.js:

javascript

const pool = createPool({
create: () => redis.createClient(),
destroy: (client) => client.quit(),
}, { max: 20 });

ii. Test if the app can handle more connections now.

2. Redis Server Not Running: Redis server might be off.

Fix:

i. Start Redis with sudo systemctl start redis-server.

ii. Check Redis status: sudo systemctl status redis-server.

3. Network Issues: Problems with the network connection.

Fix:

i. Use ping or traceroute to check connectivity.

ii. Ensure firewall allows Redis traffic on port 6379: sudo ufw allow 6379.

4. High Memory Usage: Redis server is low on memory.

Fix:

i. Check memory usage in Redis CLI: INFO memory.

ii. Remove unnecessary keys or upgrade the server’s memory.

5. Misconfigured Redis Settings: Incorrect settings like maxclients.

Fix:

i. Open /etc/redis/redis.conf.

ii. Adjust the maxclients setting, e.g., maxclients 1000, and restart Redis: sudo systemctl restart redis-server.

6. Client Configuration Issues: Wrong connection details in the app.

Fix:

i. Check the client’s connection settings:

javascript

const client = redis.createClient({ host: ‘127.0.0.1’, port: 6379 });

7. Resource-Hungry Plugins or Code: Inefficient code or plugins using too many resources.

Fix:

Optimize the app code to reduce unnecessary calls to Redis.

Prevention Tips

1. Regularly monitor and adjust connection pool size.

2. Ensure the Redis server has enough resources.

3. Set up alerts for resource usage.

4. Keep Redis configuration optimized and periodically review it.

5. Implement monitoring to catch issues early.

[Searching solution for a different question? We’re happy to help.]

Conclusion

In conclusion, when the connection pool is full, new connections to Redis are blocked, resulting in the “could not get a resource from the pool” Redis error. This may result in resource misuse, sluggish response times, and application outages. High load, network problems, Redis server troubles, or incorrectly configured settings are common culprits. Adjusting connection pool settings, making sure the Redis server is operational, resolving network problems, and optimizing memory use are the fixes. This problem can be avoided in the future with regular server resource adjustments and monitoring.

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