Are you looking for a way to resolve the 83h/80h error in HPUX? Our Server Management Support team is here to lend a hand with your queries and issues.

Troubleshooting Tips: 83h/80h error in HPUX

Recently, some of our customers have been coming across the 83h/80h error in HP-UX. According to our experts, this error often indicates an issue with the system memory like hardware faults, bad memory modules, incorrect memory configuration, and so on.

Furthermore, this error also occurs when LUNs are not visible.

For instance, when we present a new LUN to the HPUX server, after running ioscan -fnCdisk and insf -e commands they should be visible.

However, the LUNs are not visible even after running these commands in some situations. In this case, our experts suggest checking the syslogs and we are likely to come across an entry similar to the one below:

tail /var/adm/syslog/syslog.log
Feb 3 21:34:25 destination vmunix: Evpd inquiry page 83h/80h failed or the current page 83h/80h data do not match the previous known page 83h/80h data on LUN id 0x0 probed beneath the target path (class = tgtpath, instance = 23)

Here are some troubleshooting tips by our experts to resolve the 83h/80h error in HPUX:

• Run hardware diagnostic tests

  We can use HP-UX diagnostic tools to run memory tests on the system and check for any hardware errors.
• Check memory configuration:

  Verify the memory configuration and make sure it matches the specifications of the system.
• Replace faulty memory modules:

  In case diagnostic tests point to a problem with a memory module, we have to replace it with a new one.
• Update firmware and software:

  Ensure the system has the latest firmware and software updates installed.

Our experts recommend getting to the root of the 83h/80h error as soon as possible since it can be an indication of a serious problem that may lead to data loss if left unattended.

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Conclusion

To conclude, our Support Techs demonstrated how to get to the root of the 83h/80h error in HPUX and resolve it.