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How to allow your WHMCS API on mod_security

by | Mar 7, 2023

Here is a handy guide to allow your WHMCS API on mod_security. Our Server Management Support team is here to help you with your questions and concerns.

How to allow your WHMCS API on mod_security

Did you know that ModSecurity may block certain requests to WHMCS API by default according to the configured rules?

However, this may lead to issues with WHMCS integration and even block certain features from working properly according to our experts.

How to allow your WHMCS API on mod_securityIn order for the WHMCS API to work properly with ModSecurity, we have to configure specific exceptions or rules that whitelist certain requests. Fortunately, we can easily do this by adding rules to the ModSecurity configuration file. Alternatively, we can configure the rules using a control panel interface if one is available.

Let’s take a look at how to allow our WHMCS API on ModSecurity:

  1. To begin with, we have to identify the requests that are currently being blocked by ModSecurity. This is done by checking the ModSecurity logs. Alternatively, we can examine the error messages generated when we tried to access the WHMCS API.
  2. Then, we have to add rules to the ModSecurity configuration file in order to whitelist the specific requests that are being blocked. In other words, this involves adding exceptions for specific HTTP headers or request parameters that are needed by the WHMCS API.
  3. Next, we must test the changes to make sure that the WHMCS API is working. Furthermore, we have to ensure that there are no security risks due to the changes made.

Allowing your WHMCS API on ModSecurity involves configuring our web application firewall in order to enable requests to pass through to the WHMCS API without getting filtered or blocked.

In other words, it ensures that our hosting business runs smoothly and that all features and services required by the site visitors are easily accessible.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

To wrap things up, our Support Techs demonstrated how to allow your WHMCS API on mod_security with ease.

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