Learn how to fix the “Cost management data is not supported for subscription” error. Our Server Management Support team is here to help you with your questions and concerns.

Cost Management Data Is Not Supported for Subscription | Fixed

If you have been running into the followng error message, you hav eocme to the right place:

Cost management data is not supported for subscription <subscription_id>

According to our Experts, this error indicates that Azure Cost Management cannot retrieve or process cost data for a specific subscription. This issue can be due to unsupported subscription types, insufficient permissions, or configuration errors.

Today, we will take a look at some of the possible causes and solutions to resolve this error.

An Overview:

• Understanding the Error Message
• Common Causes and Fixes
• 1. Unsupported Subscription Type
• 2. Insufficient Permissions
• 3. Missing Billing Account Information
• 4. API Versioning Issues
• 5. Data Latency
• 6. Incorrect Query Filters
• 7. Tenant Issues
• 8. Service Outages
• Prevention Strategies

Understanding the Error Message

This error usually means that the subscription does not meet the criteria for Azure Cost Management to function properly.

Here are some of the impacts of the error:

• Users cannot view or analyze cost-related information for the affected subscription.
• Without cost data, managing budgets and forecasts can be difficult.
• Financial reports that depend on Azure cost data may be incomplete or inaccurate.
• Teams may experience delays in decision-making due to a lack of financial insights.

Common Causes and Fixes

1. Unsupported Subscription Type

Some Azure subscription types, particularly older or legacy offers, do not support Cost Management features.

Fix:

1. First. log in to the Azure portal.
2. Then, go to the Subscriptions section and review the subscription type.
3. Next, check Microsoft documentation to see if the subscription type is supported.
4. If unsupported, consider upgrading to a supported offer via the Azure portal or by contacting Azure support.

2. Insufficient Permissions

Users may not have the appropriate permissions to access cost management data.

Fix:

1. First. go to the Azure portal and select Cost Management + Billing.
2. Then, check roles under Access Control (IAM).
3. Next, go to Access Control (IAM).
4. Then, add the Cost Management Contributor role for users requiring access.
5. After that, ensure users log out and back in to refresh permissions.

3. Missing Billing Account Information

The billing account linked to the subscription may not be correctly configured.

Fix:

1. Reach out to Azure support or the billing admin.
2. Check that the billing account is active and correctly linked to the subscription.
3. Then, go to Cost Management + Billing and review settings for cost access.

4. API Versioning Issues

Deprecated API versions can lead to errors when accessing cost data.

Fix:

1. Review the API version being used in requests.
2. Use the latest version specified in Azure documentation.
3. Test API calls with updated versions.

5. Data Latency

New subscriptions may need time before cost data becomes available.

Fix:

1. Allow up to 48 hours for cost data to become available.
2. Revisit cost management after the waiting period.

6. Incorrect Query Filters

Errors in query definitions, such as invalid filters, can prevent successful data retrieval.

Fix:

1. Ensure filters are formatted correctly.
2. Run simplified versions of the queries.
3. Refer to Azure documentation for examples of valid query parameters.

7. Tenant Issues

Cross-tenant authentication issues can arise when accessing cost data from different Azure tenants.

Fix:

1. Ensure we are logged into the correct tenant.
2. Verify that we have appropriate permissions in both tenants.

8. Service Outages

Temporary outages within Azure can impact cost data availability.

Fix:

1. Look for ongoing outages affecting Cost Management.
2. Once the service is back online, try accessing the data again.

Prevention Strategies

1. Ensure all subscriptions are supported by Azure Cost Management.
2. Audit roles related to Cost Management access frequently.
3. Keep up with Azure updates on API versions and Cost Management features.
4. Furthermore, use monitoring solutions to detect issues early.
5. Also, train teams on configuring and querying cost management data effectively.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

The “cost management data is not supported for subscription” error can be frustrating, but understanding the root causes and applying the correct fixes will ensure we are back on track. Whether it’s upgrading our subscription, adjusting permissions, or dealing with data latency, following the steps above should resolve most of these issues.

In brief, our Support Experts demonstrated how to fix the “Cost management data is not supported for subscription” error.