Learn what to do if CyberPanel backup retention is not working. Our CyberPanel Support team is here to help you with your questions and concerns.

CyberPanel backup retention not working | Resolved

If we run into the following error it means that the backup retention policy set in the CyberPanel control panel is not functioning.

CyberPanel backup retention not working,

Backup retention plays a key role in data management. It decides how long backup files are kept and when they should be automatically deleted to free up storage space.

In case this feature does not work properly, it will lead to excessive storage usage.

Let’s look at some of the common reasons and fixes for this issue:

• To begin with, check the backup retention settings in the CyberPanel interface. Make sure it is configured correctly and specifies how many backups to keep and for how long.
• Next, re-check that the backup schedule is set up correctly. If backups are not being generated according to the schedule, retention policies won’t have any backups to work with.
• Furthermore, CyberPanel relies on a naming convention for backup files to decide which backups to retain and which to delete. So, we have to make sure that backup files are named correctly so that they are recognized by the retention policy.
• Then, make sure that the CyberPanel process has the needed permissions to access and delete backup files.
• Now, check the CyberPanel logs for any error messages related to backup retention. This will give us more information about what might be going wrong.
• In case we are using third-party backup solutions in addition to CyberPanel’s built-in backup, it may lead to conflicts in retention policies.
• Make sure that we are using the latest version of CyberPanel.
• Also. Check if any of our custom scripts or solutions to manage backups are interfering with CyberPanel’s retention policy.
• Finally, check if there is enough sufficient storage space available for the specified number of backups.

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Conclusion

In brief, our Support Experts demonstrated how to fix the “CyberPanel backup retention not working” error.