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Moodle Error In OpenID Connect | Multiple Solutions

by | Sep 20, 2023

Let’s fix the OpenID Connect error in Moodle. As part of our Server Management Service, Bobcares provides answers to all of your Moodle questions.

OpenID Connect Error In Moodle

Using their current accounts from identity providers like Google, Microsoft, or other OIDC-compliant systems, users can log in to a variety of web apps and services using the standard authentication and authorization protocol known as OpenID Connect.

moodle error in openid connect

When we see an OpenID Connect-related error in Moodle, it usually signifies that there is a problem with the setup or combination of OpenID Connect with the Moodle setup. Here are 5 typical Moodle OpenID Connect issues and their potential causes:

1. Setup Issues

Setup issues are the source of the majority of OpenID Connect problems. Verify again that the OpenID Connect settings in the administration panel are set up properly. Make sure that the OIDC client ID, client secret, authorization URL, token URL, and other necessary settings are supplied correctly.

2. Redirect URIs Mismatch

Make sure that the URIs provided in Moodle match the redirect URIs specified in the OIDC client setup. Any issues between these URIs may result in failed authentication.

3. Mistake in Client Details

We must update the client’s secret and other client’s details in Moodle if they have changed or become invalid on the identity provider’s end in order to keep the connection open.

4. Issues with certificates or SSL

Verification failures may occur if either end of the HTTPS communication between the Moodle instance and the OIDC provider has a certificate problem. So, make sure to set up SSL/TLS certificates correctly.

5. Moodle-OIDC Compatability

Check to see if the OIDC protocol version implemented by the identity provider is compatible with the version of Moodle we are using. Certain OIDC features are older and Moodle versions do not support them.

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Conclusion

To sum up, our Tech team went over the details of the OpenID Connect error in Moodle, along with some of the causes and corresponding solutions.

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