Learn how to fix the “ Waiting for authentication redirect from Ansible Lightspeed” error. Our LiteSpeed Support team is here to help you with your questions and concerns.

Waiting for authentication redirect from Ansible Lightspeed | Fixed

First, we are going to take a quick look at the authentication flow for Ansible Lightspeed.

• When a user tries to access Ansible Lightspeed through a web interface or CLI, the system prompts them to authenticate to ensure secure access.
• So, the user is redirected to an external authentication provider, like OAuth server or an identity provider like Red Hat Single Sign-On (SSO), GitHub, or Google. This ensures that the user’s credentials are secure.
• The user enters their credentials or uses single sign-on methods. In some cases, Multi-factor authentication may be needed.
• After successful authentication, the authentication provider redirects the user back to Ansible Lightspeed with an authorization code or token. So, this token confirms the user’s identity and grants them access to Ansible Lightspeed.
• Ansible Lightspeed verifies the token. Once verified, the user is granted access to the platform, and the authentication process is complete.

Troubleshooting Authentication Issues

If you run into a “waiting for authentication redirect” message, worry not. Let’s take a look at some troubleshooting tips from our experts.

• First, make sure you have completed the entire login process within the VS Code extension window. So, this includes entering the AA Platform credentials and clicking through any additional authorization steps.
• Then, verify that your VS Code instance has a stable internet connection to reach the AA Platform. Firewalls or network restrictions might be blocking the communication.
• Additionally, make sure the AA Platform instance is up and running. If it’s experiencing downtime, Lightspeed won’t be able to connect.
• In some cases, reinstalling the Ansible Lightspeed extension might fix temporary problems.
• Sometimes, stale cache or cookies can cause authentication issues. So, clear the browser’s cache and cookies and try logging in again.
• Alternatively, try accessing Ansible Lightspeed in an incognito or private browsing window.
• Next, check if the authentication provider is not experiencing downtime or service interruptions.
• Also, make sure the redirect URLs are correctly configured in the authentication provider settings.
• Next, disable any browser extensions that might interfere with the authentication process.
• Sometimes, issues might be specific to a particular browser. So, try accessing Ansible Lightspeed using a different web browser.

By following these troubleshooting steps, we should be able to resolve most authentication issues and gain access to Ansible Lightspeed seamlessly.

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Conclusion

In brief, our Support Experts demonstrated how to fix the “ Waiting for authentication redirect from Ansible Lightspeed” error.