Are you a Drupal user? Trying to find a solution for your drupal error sending email? We can help you with it.

Here at Bobcares, we have seen several such Drupal errors as part of our Server Management Services for web hosts, Drupal users, and online service providers.

Today we’ll take a look at the cause for this error and see how to fix it.

What causes Drupal error sending email

Before getting into the solution part of this error, let us first discuss the causes of this drupal error.

Generally, an email has two ‘From’ addresses. One is the Header ‘From’ address and another is the ‘envelope-from’ address.

By default, PHP make use of the current username only for both ‘From’ addresses.

However, many system configurations do not allow an email for each user. As a result, the system account throws the ‘Error sending email’ error message.

For instance, the error appears as below

How we fix Drupal error sending email

Now let’s take a look at the solution part of this error.

Now we are aware that most of the system configurations do not allow an email for each user. So our Support Engineers suggest changing both addresses to resolve this error.

For that, we need to make changes in the following line in php.ini file. This line stores the user name for the header from the address.

sendmail_from = "webmaster@MYDOMAIN.TLD"

Next, we need to resolve the default user name for the envelope-from address in the php.ini file. For that, we make changes in the following line of php.ini file.

sendmail_path = "/usr/lib/sendmail -t -f webmaster@MYDOMAIN.TLD"

This finally, fixes the error.

In another case, one of our customers received this error after installing Drupal for the first time.

After checking the mail logs we found out the issue to be with the SendMail. The Apache user (www-data) didn’t have read access to the mail configuration (/etc/postfix/main.cf and /etc/postfix/dynamicmaps.cf). So as a result, it failed to start.

So to fix this error we added the user ‘www-data‘ to the ‘mail‘ group (/etc/group), and assigned the ‘mail’ group to the two configuration files already mentioned.

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Conclusion

In short, this drupal error message appears when trying to send an email from Drupal. Today, we saw how our Support Engineers assist our customers In fixing this error.