Learn how to resolve the open_basedir error in debug.log. Our WordPress Support team is here to help you with your questions and concerns.

open_basedir error in debug.log | Resolved

Some of our customers find themselves unable to access a specific file or folder along with the following error message:

open_basedir restriction in effect

Today, our experts are going to demonstrate how to resolve this issue.

Before we proceed. let’s take a look at some of the error messages that occur due to this specific issue:

• open_basedir restriction in effect. File(/tmp) is not within the allowed path(s).
• Warning: is_writable() [function.is-writable]: open_basedir restriction in effect.
  File(/) is not within the allowed path(s).
• Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/some/path/here/) is not within the allowed path(s).

According to our experts, the open_basedir Restriction can be described as a security restriction. It prevents a user on a web server from accessing files or folders that belong to another user.

We can resolve this issue in different ways.

Method 1

1. First, we have to open the web-config file via FTP.
2. Then, we must add these lines to the file:

   DEFINE(‘WP_HOME’,’HTTP://DOMAINNAME.COM’);
DEFINE(‘WP_SITEURL’,’HTTP://DOMAINNAME.COM’);

   Remember to replace domainname with our actual domain name.
3. After that, we have to create a new wp-content folder with FTP or Panel access.
4. Then, name it and give it writing rights.
5. Next, head to the Admin Panel and click Media under Settings.
6. Here, we have to modify the path of uploading files to the new directory we created earlier.

If the above steps do not work, our experts suggest creating a new .htaccess file and replacing the old files with new ones.

Method 2

1. First, we have to open the httpd.conf file and locate the following line:

   php_admin_value open_basedir some_value_here
2. Then, replace this line with this:

   php_admin_value open_basedir none
3. Then restart the Apache server for the changes to come into effect,

Let us know in the comments which of the above methods helped resolve the error.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

To conclude, our Support Techs demonstrated how to resolve the open_basedir error in debug.log in two different ways.