We can take the below steps when SSL is not working for a hostname in CyberPanel. At Bobcares, with our CyberPanel Support, we can handle your issues.

Why SSL is Not Working for a Hostname in CyberPanel?

When SSL fails to work correctly for a hostname in CyberPanel, it usually means that it is not possible to identify the SSL certificate set for the server’s hostname isn’t working properly. Let’s look into some of the causes and the fixes for the error:

1. CyberPanel customers can enhance security by buying SSL certificates for their server’s hostname. However, if the certificate setup is not proper, SSL will not function for the hostname.

2. SSL certificates often come with a certificate chain that includes intermediate and root certificates. If any element of this chain is missing or incorrectly set, SSL verification may fail, preventing the hostname SSL from working.

3. SSL have an expiration date. If the hostname’s certificate has expired, SSL connections will fail, and users will see warnings or problems while trying to visit the server over HTTPS.

4. SSL certificates are given for specific hostnames. If the hostname set in CyberPanel does not match the CN or SAN supplied in the SSL certificate, browsers will return SSL problems.

5. CyberPanel handles SSL/TLS connections using underlying web server software. Incorrect SSL/TLS settings in web server config files can prevent SSL from working properly.

6. The server’s firewall or security settings may restrict incoming HTTPS traffic, preventing SSL connections from being formed. Ensure that the required ports (usually 443 for HTTPS) are open and traffic can reach the server.

7. The DNS records for the server’s hostname must contain the correct IP address. If DNS is incorrect, browsers may be unable to create SSL connections owing to hostname resolution issues.

8. SSL problems may be caused by issues with CyberPanel. Check for any known vulnerabilities or reported concerns regarding SSL settings.

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Conclusion

We can fix the CyberPanel hostname SSL not working issue with the above troubleshooting tips.