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How to Fix the ERR_EMPTY_RESPONSE Error in HAProxy

by | Feb 21, 2025

Learn how to fix the ERR_EMPTY_RESPONSE Error in HAProxy. Our HAProxy Support team is here to help you with your questions and concerns.

How to Fix the ERR_EMPTY_RESPONSE Error in HAProxy

How to Fix the ERR_EMPTY_RESPONSE Error in HAProxyThe `ERR_EMPTY_RESPONSE` error in HAProxy indicates a communication failure between the client’s browser and the server. In other words, no data is returned despite the request being received.

This can disrupt user experience, impact business operations, and indicate underlying network or server configuration issues.

Today, our experts will take you through the impacts of this error and the different fixes available.

Impacts of ERR_EMPTY_RESPONSE

  • Blocks user access completely.
  • Prevents interaction with web content.
  • Renders the site non-functional.
  • Frustrates users attempting to access the site.
  • Reduces trust in website reliability.
  • This may lead to permanent user abandonment.
  • Interrupts online transactions.
  • Prevents access to services.
  • Decreases website traffic and search rankings.
  • It lowers user engagement and performance metrics.
  • Indicates total breakdown between browser and server.
  • Unlike timeouts, it signifies a critical configuration or network issue.

Causes and Fixes for ERR_EMPTY_RESPONSE

1. Connectivity Issues

A poor or unstable internet connection prevents effective communication with the server.

Click here for the Solution.
  1. First, open Command Prompt as administrator.
  2. Run connectivity tests and check speed online.
  3. Here are network reset commands:

    ipconfig /release
    ipconfig /all
    ipconfig /flushdns
    ipconfig /renew
    netsh int ip set dns
    netsh winsock reset

  4. To verify, restart the computer.
  5. Then, recheck connectivity and test website access.

2. Browser Extension Interference

Certain Chrome extensions may block website loading.

Click here for the Solution.
  1. First, open Chrome and navigate to `Extensions` via the three-dot menu.
  2. Then, toggle OFF all extensions.
  3. Remove suspicious ones.
  4. Now, restart the browser.
  5. Re-enable extensions one by one to identify the one causing the error.

3. Browser Cache Corruption

Corrupted or outdated cache data may prevent proper site access.

Click here for the Solution.
  1. First, we need to clear the browser data. To do so, go to Chrome `Settings` > `Privacy and Security`.
  2. Then, select `Clear Browsing Data` and choose `All Time`.
  3. After that, check `Cached images and files`, `Cookies`, and `Browsing history`.
  4. Restart and Verify Access.

4. Security Software Blocking

Antivirus or firewall settings may be overly aggressive.

Click here for the Solution.
  1. First, we have to temporarily disable security software. Open antivirus/firewall settings and disable protection.
  2. Then, test website access.
  3. Next, add the website to trusted zones.
  4. After that, adjust the security sensitivity settings.
  5. Then, modify firewall port settings.
  6. Finally, update security software and re-enable protection.

5. Server Configuration Problems

Misconfigured HAProxy settings or backend server issues.

Click here for the Solution.
  1. First, verify the configuration:

    haproxy -c -f /etc/haproxy/haproxy.cfg

  2. Next, review the backend server settings.
  3. Check SSL certificates.
  4. Then, validate frontend and backend mappings.
  5. Now, restart the HAProxy service and check the server logs.
  6. Then, ensure proper network connectivity between HAProxy and backend servers.

Prevention Strategies

  • Keep browsers and extensions updated.
  • Regularly clear browser cache.
  • Use a stable internet connection.
  • Implement strong server configurations.
  • Monitor server performance for anomalies.
  • Use incognito mode for testing.
  • Keep security software properly configured.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

With the above best practices and troubleshooting methods, developers can easily resolve the “Failed: error occurred while

In brief, our Support Experts demonstrated how to fix the ERR_EMPTY_RESPONSE Error in HAProxy.

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