Bobcares

ACPI BIOS Error Ubuntu AE Not Found | Resolved

by | Sep 20, 2023

Due to a problem with the BIOS or ACPI, the Ubuntu AE not found error may happen. At Bobcares, with our Server Management Service, we can handle your issues.

Fixing “ACPI BIOS Ubuntu AE Not Found” Error

A power and configuration management interface between an operating system and the hardware is defined by the industry standard known as ACPI (Advanced Configuration and Power Interface). It’s essential for hardware discovery at bootup, power management, and system setup.

acpi bios error ubuntu ae not found

Usually, the AE_NOT_FOUND error means that an essential ACPI item couldn’t be located. There are several potential causes for this, including a kernel bug, a BIOS issue, or a fault with the ACPI tables.

Solution 1: Turn off the ACPI

The simplest way is to turn off the ACPI. This is not advised, though, as ACPI is essential for system setup and power management. Disabling it can cause other problems. The steps to follow include:

1. Firstly, we need to edit the GRUB file. So, open the terminal and type the following command:

sudo nano /etc/default/grub

2. Now, locate the line starting with GRUB_CMDLINE_LINUX_DEFAULT and add acpi=off at the end of the line. Now it becomes:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi=off"

3. Press Ctrl+X, Y, then Enter to save and close the file.

4. Then run the following command to upgrade GRUB:

update-grub in sudo

5. Lastly, restart the system. ACPI is now disabled.

Solution 2: Update the BIOS

Updating the BIOS is the second option. In some cases, older BIOS versions are the root of ACPI issues.

Follow these steps to update BIOS:

  1. Identify the motherboard model of the system.
  2. Visit the manufacturer’s website and download the latest BIOS update for the motherboard model.
  3. Now, follow the manufacturer’s instructions to update the BIOS, which may involve creating a bootable USB drive or using a BIOS flashing utility.
  4. After the BIOS update is complete, reboot the system.

Updating the BIOS to the latest version can often resolve ACPI-related issues caused by older BIOS versions that are not fully compliant with the ACPI specification.

Solution 3: Boot with an older Kernel version

If you run into ACPI BIOS errors, only when using the latest kernel version, we can try booting with an older kernel version that does not exhibit the problem.

This can be done by selecting the desired kernel version from the GRUB menu during boot time.

Here’s how we can boot with an older kernel version to resolve the ACPI BIOS error:

  1. First, restart the Ubuntu system.
  2. Once the boot process begins, hold down the Shift key (if the system uses BIOS) or Esc key (if the system uses UEFI) to display the GRUB menu.
  3. In the GRUB menu, use the arrow keys to go to the “Advanced options for Ubuntu” entry and press Enter.
  4. Then, choose the older kernel version we want to use. If a recently updated kernel is causing issues, choose a version that doesn’t have the highest version number.
  5. Next, press Enter to boot with the selected older kernel version.

By booting with an older kernel version, we can bypass the latest kernel that is causing the ACPI BIOS error. This will help identify if the issue is specific to the latest kernel release.

It’s important to note that using an older kernel version may not be a long-term solution, as it may miss out on important security updates and bug fixes. However, it can be a useful troubleshooting step to determine if the ACPI BIOS error is related to the kernel version.

[Need to know more? Get in touch with us if you have any further inquiries.]

Conclusion

We can decide to ignore the error if the system is still functioning normally. This is not a fix, though, and the mistake might cause more problems down the road.

PREVENT YOUR SERVER FROM CRASHING!

Never again lose customers to poor server speed! Let us help you.

Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.

GET STARTED

4 Comments

  1. Marco

    I have this ACPI error, and taking into account that the issue is mostly related to older bioses, I do not think it to be the case with my hardware because it is a relatively recent machine (Lenovo Ideapad 5 intel i7 12th gen).
    So, as turning off ACPI is not a good idea, I would like to know if there is another approach to the issue, as I do not think it wise to update my bios right now. Perhaps in a couple of years or so, but not now.

    The machine seems to be working fine, I mean, I do not perceive any kind of problem. Everything seems to work fine.

    I look forward to your comments. Thanks in advance and best regards.

    Reply
    • Hiba Razak

      Hello,
      Please contact our support team via live chat(click on the icon at right-bottom).

      Reply
  2. mensfort

    During development, my PC becomes black and gives the AE error, which I can disable by removing APCI. But then, my mouse is gone. Probably I need an older version of Linux or change to Windows. Maybe Linux 18 was not that bad.

    Reply
    • Krishna Priya

      Hello,
      If you’re thinking about switching to an older version of Linux, testing it with a live USB is a great idea. This way, you can check if it resolves the AE error without losing mouse functionality. On the other hand, if you’re leaning toward Windows, it could offer a more stable environment for your development work

      Reply

Submit a Comment

Your email address will not be published. Required fields are marked *

Never again lose customers to poor
server speed! Let us help you.

Privacy Preference Center

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

PHPSESSID - Preserves user session state across page requests.

gdpr[consent_types] - Used to store user consents.

gdpr[allowed_cookies] - Used to store user allowed cookies.

PHPSESSID, gdpr[consent_types], gdpr[allowed_cookies]
PHPSESSID
WHMCSpKDlPzh2chML

Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

_ga - Preserves user session state across page requests.

_gat - Used by Google Analytics to throttle request rate

_gid - Registers a unique ID that is used to generate statistical data on how you use the website.

smartlookCookie - Used to collect user device and location information of the site visitors to improve the websites User Experience.

_ga, _gat, _gid
_ga, _gat, _gid
smartlookCookie
_clck, _clsk, CLID, ANONCHK, MR, MUID, SM

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

IDE - Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

test_cookie - Used to check if the user's browser supports cookies.

1P_JAR - Google cookie. These cookies are used to collect website statistics and track conversion rates.

NID - Registers a unique ID that identifies a returning user's device. The ID is used for serving ads that are most relevant to the user.

DV - Google ad personalisation

_reb2bgeo - The visitor's geographical location

_reb2bloaded - Whether or not the script loaded for the visitor

_reb2bref - The referring URL for the visit

_reb2bsessionID - The visitor's RB2B session ID

_reb2buid - The visitor's RB2B user ID

IDE, test_cookie, 1P_JAR, NID, DV, NID
IDE, test_cookie
1P_JAR, NID, DV
NID
hblid
_reb2bgeo, _reb2bloaded, _reb2bref, _reb2bsessionID, _reb2buid

Security

These are essential site cookies, used by the google reCAPTCHA. These cookies use an unique identifier to verify if a visitor is human or a bot.

SID, APISID, HSID, NID, PREF
SID, APISID, HSID, NID, PREF