Bobcares

Email error code 0x80072f89 | 3 Solutions

by | Mar 31, 2023

Learn how to resolve email error code 0x80072f89 in three different ways. Our Server Management Support team is here to help you with your questions and concerns.

Email error code 0x80072f89 | 3 Solutions

Windows users often come across the error code 0x80072f89 when they cannot send or receive new emails via the Windows Email app. Interestingly, the error is commonly seen on Windows 10 and scarcely on Windows 8.1.

Email error code 0x80072f89 | 3 Solutions

According to our experts, the root cause behind this error in most cases is related to the SSL certificate. If you have been facing the error code 0x80072f89, our experts are here to help.

Let’s take a look at three different ways to resolve this error.

Run the Windows Store Apps Troubleshooter

  1. First, open the Run box and enter ms-settings:troubleshoot to open the Troubleshooting tab of the Settings menu.
  2. Then, scroll to Find and fix other problems and choose Windows Store Apps.
  3. Next, click Run the troubleshooter.
  4. After the scan is finished, click Apply this fix to resolve any identified issues.
  5. Finally, restart the computer and check if the error reappears. If yes, try the next solution offered by our experts.

Our experts would like to point out that this solution is applicable only to Windows 10.

Port Incoming and Outgoing Mail Servers

  1. First, open the Windows Mail app and click Settings.
  2. Then, click our account under Manage Accounts section.
  3. Now click Change mailbox sync settings.
  4. After that, scroll to the bottom of the next window and click Incoming and outgoing mail server info. It is located under Advanced mailbox settings.
  5. Then, we have to add port:995 to our incoming mailserver as seen below:
    pop.*bobcares_server.net*:995

  6. Next, we have to add port:465 to our outgoing server(SMTP) as seen below:

    smtpout.*bobcares_server.net*:465

  7. Finally, save the changes we made and reboot the computer. If the error still persists try the next solution.

Re-create the mail account in Windows Mail

In case the error is due to an invalid security certificate on our email, we have to re-create our email account in Windows Mail.

  1. First, open Windows Email and choose Manage accounts on the Settings wheel.
  2. Then, we have to select our account and click Delete account from this device.
  3. After that, click the Delete button to confirm. After the account is deleted, we have to click Done to complete the process.
  4. Then, head back to the Setting wheel again and choose Add Account under Manage Accounts.
  5. Next, we have to choose our email provider and enter the email credentials to complete the process. Our experts would like to point out that we have to uncheck every box related to SSL certificates to avoid the error from popping up again.
  6. Finally, try sending an email from our new account to see if the error appears again.

Let us know in the comments which one of the above solution helped you resolve email error code 0x80072f89.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

In summary, our Support Techs demonstrated three different ways to resolve the email error code 0x80072f89.

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