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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
Live chat support – Do you really need it for your hosting business?
Good customer service and technical support are the foundations of any hosting provider. They explicitly reflect the credibility and reliability of your company and helps you to run a successful show. To instil confidence in potential customers about your business, an...
Why you need live chat customer service to boost your sales
Customers love it when they get support in real time! That's what makes live chat customer service the most preferred support channel in every online business. Live chats are much faster than email support and more convenient than phone support. Chat technicians can...
Are you shunning server updates? Think twice before you do that!
Server updates - We all know it's important, but many often, server owners push aside these server updates, until its too late.. One may have many reasons for that, and most often it happens as we think it's not that important or a top priority matter. Server owners...
Trying to Disable cPanel firewall (cpHulk)? Read this first if you’re a Web or VPS host
Bobcares.com provides white-labeled end-user tech support to hosting providers. Some of our customers use cPanel & WHM servers, and in these servers end-users often complain about IPs blocks due to cPanel firewall (aka cpHulk). In support tickets, users often...
How fast VM provisioning help cloud providers boost their business
With most businesses moving online, customers started expecting their servers to be provisioned in a few minutes. That was when the demand for virtualization sky-rocketed, as it enabled creation of server instances in just a few clicks. For big cloud service providers...
Is your cPanel firewall causing frequent connection timeout issues for your customers?
Web hosts lose thousands of dollars to server attacks. Data loss and downtime badly affects hosting credibility. Securing web servers from attacks is crucial for business success. In our role as Outsourced hosting support specialists for web hosts, ensuring fool-proof...
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