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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
Fixing email error “435 Unable to authenticate at present” in cPanel, DirectAdmin, Ajenti and other Exim servers
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers. Many of our customers use Linux servers that run Exim as their mail server....
How to fix “Error: xz compression not available” in CentOS and cPanel & WHM upgrade
Bobcares.com provides Server support to web hosting companies. As part of our work, we help web hosting companies keep their servers upgraded and patched to the latest version. In some cPanel/WHM and CentOS servers, we've faced the error Error: xz compression not...
What is Level 2 or L2 hosting support? Here’s what you should look for in a support team
Bobcares.com provides outsourced hosting support to web hosting companies. Many customers specifically ask for L2 hosting support when they sign up with us, but we've seen a lot of difference in the way each customer interprets L2 support. Today, we'll take a look at...
Top 6 security practices that helped us secure HostBill against any attack
In our role as outsourced hosting support specialists for web hosts, a major task that we perform is the hardening of server and other critical web hosting apps such as the billing portal to prevent hacking, malware infection and vulnerability exploits. HostBill is...
Top 4 benefits you gain when you outsource chat support
As industry gets more competitive, customers are presented with various alluring offers by the companies. To stay ahead in business, you ought to keep abreast with these latest services in the market. Multi-channel support is a must nowadays, to cater to customers of...
5 measures we follow to upgrade WHMCS with zero downtime
Software upgrades form an indispensable part of any server management process. From new feature additions to advanced security updates, a software upgrade provides a lot of advantages. WHMCS is the most commonly used billing and customer account management software in...
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