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24/7/365 hosting tech support – Insider scoop on doing it right

by Visakh S | Sep 20, 2018 | Technical Support

Web hosting is a ruthlessly competitive business. Web hosts trip over each other to match and surpass hosting features offered by competitors. And a core feature that everyone offers, but only a few get right is - 24/7/365 hosting tech support. Many companies battle...

10 uncommon causes for Apache CGI Internal Server Error, and how to fix them

by Visakh S | Sep 19, 2018 | Apache, Server Administration

Apache's CGI mode allows webmaster's to reduce memory usage. It is the preferred way to run many low traffic websites. But the CGI mode is pretty sensitive to things such as permissions and file encoding, that leads to 500 Internal Server Error. In our role as Support...

How to connect two EC2 instances in AWS (Amazon Web Services)

by Visakh S | Sep 18, 2018 | Server Management

To run a website, you need several services such as web server, database server, mail server and more. These services need to communicate with each other to make web apps work. But in AWS, this communication can break due to default security settings. Why can't...

How to fix Drupal 500 internal server error – Top 7 causes & solutions

by Visakh S | Sep 17, 2018 | Drupal, Server Management

Is your Drupal site showing "500 Internal Server Error" all of a sudden? In our role as Support Engineers for web hosts, this is a common error we see in Drual websites. We've seen this happen during: Drupal core update, Module or Theme update, Website feature...

How to fix error “DKIM-Result: fail (bad signature)” and prevent mail bounce

by Visakh S | Sep 14, 2018 | Server Management

"DKIM-Result: fail (bad signature)" is an error reported by www.appmaildev.com - a DKIM validation website. It means that the mail sender's domain (say sender.com) failed an anti-spam test called DKIM, that is used to block fake or altered mails. Here at Bobcares.com,...

Dedicated Server Support – 5 tips to find the best Support Company

by Visakh S | Sep 13, 2018 | Server Management

Maintaining a Dedicated Server can be a chore. You need to apply security patches, verify backups, upgrade apps, and more - just to keep the server running without fail. Even despite all this, things can still break. Server owners often face blacklisted IPs, database...