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What causes ‘Named Failed’ errors in your server and how to fix it
Failed to start service : Failed to start BIND : Starting named: [FAILED] This is a commonly seen errors in web servers, when your DNS service fails to start. As DNS is vital for your websites to resolve, 'named failed' obviously means your websites have gone down...
Locked out of WHM? Gain access to your WHM with these simple steps
One of the best practices in server management services is to secure your servers to protect it from hacks or attacks. But sometimes you secure it so well that you may accidentally lock yourself out from the server. Wrongly entering your account password multiple...
Fixing email error “435 Unable to authenticate at present” in cPanel, DirectAdmin, Ajenti and other Exim servers
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers. Many of our customers use Linux servers that run Exim as their mail server....
How to fix “Error: xz compression not available” in CentOS and cPanel & WHM upgrade
Bobcares.com provides Server support to web hosting companies. As part of our work, we help web hosting companies keep their servers upgraded and patched to the latest version. In some cPanel/WHM and CentOS servers, we've faced the error Error: xz compression not...
What is Level 2 or L2 hosting support? Here’s what you should look for in a support team
Bobcares.com provides outsourced hosting support to web hosting companies. Many customers specifically ask for L2 hosting support when they sign up with us, but we've seen a lot of difference in the way each customer interprets L2 support. Today, we'll take a look at...
Top 6 security practices that helped us secure HostBill against any attack
In our role as outsourced hosting support specialists for web hosts, a major task that we perform is the hardening of server and other critical web hosting apps such as the billing portal to prevent hacking, malware infection and vulnerability exploits. HostBill is...
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