Seeing the error ‘unable to create destination Joomla’? We can help you fix it.

Recently, when we were trying to install new modules or extensions in Joomla, we suddenly got stuck with this error.

Here at Bobcares, we often get requests from our customers to fix Joomla errors as part of our Server Management Services.

Today, let’s see how our  Support Engineers fix this error.

Why does the error Unable to create destination in Joomla occur?

We’ve seen our customers experiencing this error while installing or updating extensions in Joomla.

For instance, the error appears as follows.

Let’s see in detail, how our Support Engineers fix this problem.

An easy fix

At Bobcares, where we have more than a decade of expertise in managing servers, we see many customers face Joomla errors like ‘Unable to create destination’.

Now, let’s see how our Support Engineers fix this error by altering the Joomla configuration page.

Recently, one of the customers approached us with the below error,

JFolder::create: Path not in openbasedir paths Unable to create destination.

User was receiving this error while installing a new extension in Joomla.

Fortunately, we were able to recreate the problem.

So we followed the below steps to fix this error.

1. Initially, we logged in to Joomla Administrator panel of the user.

2. Then we moved to the Global Configuration

3. From there, we selected the Server tab.

4. Here, we changed the path from /public_html/tmp to tmp

5. After this we logged in to the Control Panel of the domain.

6. We then accessed the File Manager.

7. Thereafter, we selected the file folder.php by going through the following path inside File manager.

libraries>joomla>filesystem>folder.php

8. After accessing the file, we searched for the line (search = obd): $obd = ini_get(‘open_basedir’);

Then we commented out that line by adding // at the beginning so it becomes://$obd = ini_get(‘open_basedir’);

9. Finally, we saved the file and closed.

We then successfully, installed new extension in Joomla as requested by the customer.

In addition, sometimes we can’t change the Joomla configuration from Joomla Backend directly. In such cases we must change the configuration.php parameters directly using user’s control panel or a FTP account.

[Having trouble with error Unable to create destination Joomla ? We’ll fix it for you.]

Conclusion

In short, we encounter the error JFolder::create: Path not in open basedir paths while installing new modules or extensions in Joomla. We can easily fix it by making some alterations in the Joomla configuration file. Today, we saw how our Support Engineers resolved this problem.