Bobcares

VMware Quick Stats on is Not Up-To-Date | Quick Fix Guide

by | Jan 14, 2025

The “Quick Stats on is not up-to-date” error occurs in VMware vCenter when host statistics fail to refresh. At Bobcares, we assist our customers with several queries on a daily basis as part of our Server Management Services.

Overview
  1. VMware Quick Stats Not Up-to-Date: Fixed
  2. Resolution Steps
  3. Conclusion

VMware Quick Stats Not Up-to-Date: Fixed

The error message “VMware Quick Stats on is Not Up-To-Date” typically indicates an issue with the VMware vSphere environment, where the Quick Stats feature, used to display real-time performance metrics of virtual machines and hosts, is unable to retrieve or update data properly. This can happen due to outdated or inconsistent data within the vCenter Server or ESXi hosts, network connectivity issues, or even a bug in the vSphere environment. Quick Stats rely on synchronization between the vCenter Server and the ESXi hosts, so any disruption in communication can lead to this error. To resolve the issue, we can try restarting the vSphere Web Client service, verifying network connectivity between the vCenter Server and ESXi hosts, or updating to the latest version of VMware tools and patches.

Resolution Steps

Modify Advanced Settings

1. Access Advanced Settings:vmware quick stats on is not up-to-date

  • vCenter 6.7: Navigate to vCenter > Configure > Advanced Settings.
  • vCenter 6.5/6.0/5.5: Navigate to Administration > vCenter Server Settings > Advanced Settings.

2. Add Parameters:

  • Key: config.vpxd.quickStats.HostStatsCheckValue: False
  • Key: config.vpxd.quickStats.ConfigIssuesValue: False

Restart vCenter Services.

  • Edit vpxd.cfg File (if Web Client is inaccessible)
  • Backup File: Save the current vpxd.cfg file.

File Location:

  • Windows: C:\ProgramData\VMware\VMware VirtualCenter\
  • Appliance: /etc/vmware-vpx/

Add Entries:

false
false
  • Save and restart vCenter services.

[Need to know more? Get in touch with us if you have any further inquiries.]

Conclusion

We must also ensure the changes persist by verifying the configuration keys. For persistent issues, check for additional updates or patches.

Notes

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