OnApp Support, Monitoring, Upgrades & Maintenance
Bobcares team of highly reviewed and certified engineers are here to help maintain, fix and monitor your OnApp cloud environment
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Plans and Pricing
OnApp Emergency
As low as $39/hour
- 24/7 on-demand support
- 30 minutes response
- Direct Skype access
- Limitless server support*
OnApp Support
As low as $29.6/hour
- Server installation & configuration
- Error troubleshooting
- 24/7 availability
- Limitless server support*
End-user Support
As low as $75/month
- 24/7 availability
- Helpdesk, phone & live chat
- 100% white label services
- Industry leading response time SLA
*Limitless Server Support does not put a limit on the number of servers or VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota.
Bobcares & OnApp
OnApp support, maintenance, installation, update & upgrade and monitoring provider
Whether it be a small virtual machine private cloud or a large multi-datacenter deployment public cloud deployment, Bobcares is here to help you. Bobcares has industry leading SLAs for all tasks associated with your cloud environment. We’re ready to assist you immediately with any issue you have.
OnApp performance & optimization
OnApp can take a lot of time to configure for optimal performance. Here at Bobcares, with a large team of cloud technology enthusiasts, we’ve spent 20 years working within large virtualization environments and we’ve seen the good, the bad and the ugly. We commit to you that we will optimize your installation for optimal performance, and we’ll do it with industry leading SLAs. There is a wide range of tools for OnApp optimization and we help each client understand what is best for them
OnApp emergency administration
Hypervisor Issues, Control server issues, emergency patches, localized virtual machine issues, platform exploits – a lot of things can affect service quality in a OnApp environment. We keep a close eye on the health of your install, and quickly resolve systems issues before it can affect service quality.
OnApp monitoring
All systems get their share of issues and OnApp is not immune to them. By having a large suite of monitoring tools, especially at the control, hypervisor & storage layer, Bobcares has all the tools to monitor & maintain all OnApp installs.
OnApp security & audits
Bobcares pays a lot of attention to the security of software and hardware that is deployed heavily across the internet, including public clouds. OnApp security is something we pay a lot of attention to, not just because we have many OnApp clouds under our management but also because we’re fans of the OnApp platform. We give all of our clients the necessary updates, along with tools like backups, to ensure that security is never something they need to think about. Bobcares takes pride in auditing the installs of our users on a regular basis.
OnApp development
At Bobcares, we have a bunch of talented engineers familiar with OnApp and many of the languages developed against it natively. We’re extremely familiar with their API. We’re ready to help you deploy your OnApp environment with some custom integrations or features that take you beyond your competitors. Any task, small or large, we are ready to help.
Our Promise
To provide professional and caring outsourced support & server management services.
To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.
Provide high-quality outsourced support services with flexible billing options to match your company’s needs.
Bobcares services are rated highly
Got questions?
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