by Hamish Oscar Lawrence | Sep 5, 2017 | Technical Support
Web hosting industry is highly competitive. A hassle free website experience is what every customer wants. Even a single prolonged downtime can shoo away your customers and ruin your business. Customers are constantly on the lookout for providers who can offer...
by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management
“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...
by Hamish Oscar Lawrence | Aug 26, 2017 | Technical Support
Good customer service and technical support are the foundations of any hosting provider. They explicitly reflect the credibility and reliability of your company and helps you to run a successful show. To instil confidence in potential customers about your business, an...
by Reeshma Mathews | Aug 16, 2017 | Server Management
Customers love it when they get support in real time! That’s what makes live chat customer service the most preferred support channel in every online business. Live chats are much faster than email support and more convenient than phone support. Chat technicians...
by Reeshma Mathews | Aug 4, 2017 | Server Management
Server updates – We all know it’s important, but many often, server owners push aside these server updates, until its too late.. One may have many reasons for that, and most often it happens as we think it’s not that important or a top priority...
by Visakh S | Aug 3, 2017 | cPanel, Server Management
Bobcares.com provides white-labeled end-user tech support to hosting providers. Some of our customers use cPanel & WHM servers, and in these servers end-users often complain about IPs blocks due to cPanel firewall (aka cpHulk). In support tickets, users often...
by Reeshma Mathews | Aug 3, 2017 | Server Administration, Server Management
With most businesses moving online, customers started expecting their servers to be provisioned in a few minutes. That was when the demand for virtualization sky-rocketed, as it enabled creation of server instances in just a few clicks. For big cloud service providers...
by Reeshma Mathews | Aug 2, 2017 | cPanel, Technical Support
Web hosts lose thousands of dollars to server attacks. Data loss and downtime badly affects hosting credibility. Securing web servers from attacks is crucial for business success. In our role as Outsourced hosting support specialists for web hosts, ensuring fool-proof...
by Reeshma Mathews | Aug 1, 2017 | Nginx, Server Management
Google forums get bombarded by customer complaints whenever they see a ‘502 server error – Bad Gateway’ in their Google applications. Though an intermittent error, it can often shoo away visitors from your website. Bobcares helps website owners and...
by Reeshma Mathews | Jul 29, 2017 | ovirt, Server Administration
Web hosts are now rapidly moving on to virtualization solutions to provide cheap and easily scalable hosting services such as VPS hosting, to their customers. In our role as Outsourced hosting specialists for web hosts, we help setup and maintain a suitable...
