SolusVM Support, End-User Support, Installation, Management & Monitoring
Bobcares manages virtualization servers as well as virtualization control panels, such as SolusVM for hundreds of providers and as such we are your perfect partner for high-quality services.
Plans and Pricing
Emergency SolusVM
As low as $39/hour
- 24/7 on-demand support
- 30 minutes response
- Direct chat access
- Limitless server support*
SolusVM Support
As low as $29.6/hour
- Server installation & configuration
- Error troubleshooting
- 24/7 availability
- Limitless server support*
End-user Support
As low as $75/month
- 24/7 availability
- Helpdesk, phone & live chat
- 100% white label services
- Industry leading response time SLA
*Limitless Server Support does not put a limit on the number of servers or VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within the 36 hours/year (Annual billing plan) or 3 hours/month (Monthly billing plan) quota.
Bobcares & SolusVM
SolusVM configuration, support, maintenance and provider with industry leading SLAs
Bobcares takes pride in being a reputable, well-reviewed provider when it comes to virtualization technologies. We’re here to help you get the most optimal performing SolusVM install as well as help you manage the complexities of the environment. We’re experts in KVM, Xen, OpenVZ, and more of the hypervisor technologies, all of which SolusVM supports. We back all this with an industry-leading SLA, to make us a fantastic partner.
SolusVM software installation & upgrades for all layers of the virtualization architecture
We understand that you need assistance with all layers of the deployment, SolusVM, the underlying hypervisors as well as the virtual machines and the technology running on those virtual machines. We’re here to help you with that process and we’re happy to back it with our industry-leading SLA.
SolusVM emergency administration
RAID array errors, Xen issues, network congestion, control panel bugs & exploits, faulty power units – a lot of things can affect service quality in a server environment. We keep a close eye on infrastructure health and quickly resolve systems issues before it can affect service quality or your reputation.
SolusVM VM abuse resolution
SolusVM installs get their share of security issues, as well as the hypervisors underlying that, and the virtual machines underlying those, some of which you can control, some you can not. This can include phishing, spamming, DDoS, IP range black listing etc. We help your customers recover from, and secure their VMs against all kinds of abuse issues.
SolusVM security & auditing
At Bobcares, security and stability are some of the elements that we have at the forefront of our minds every time we perform a task. While there are many different layers involved with SolusVM, including a multitude of hypervisor technologies, we ensure that your security is optimal and bullet-proof. We perform security audits as part of our work for you on a consistent basis and constantly review the security protocols of your SolusVM install with you.
SolusVM end-user support
At Bobcares, one of our specialties for many years has been assisting hosting providers as well as their customers via our industry-leading end-support support. If you’re interested in hearing a bit more about how we can help you & your customers, directly, with our white-label end-user support, talk to us.
Our Promise
To provide professional and caring outsourced support & server management services.
To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.
Provide high-quality outsourced support services with flexible billing options to match your company’s needs.
Bobcares services are rated highly
Got questions?
We'll be happy to answer. A solutions specialist will get back to you within 12 hours.