Looking for a way to resolve the Access denied you need reload privilege Plesk error? Our Plesk Support team is here to lend a hand with your queries and issues.

Access denied you need reload privilege Plesk | Troubleshooting Tips

Some of our customers have been running into the “access denied; you need (reload) privileges” error in Plesk when they attempt a database-related operation in the Plesk interface. This includes operations like creating a database, restoring a database backup, and so on.

According to our experts, this error message indicates that the user does not have the required permissions to carry out the operation. Fortunately, our experts have put together a couple of different methods to resolve this issue.

• Log in as Administrator

  One way to resolve the issue is by logging in to the Administrator account on Plesk and then carrying out the operation.
• Ask for Permissions

  An alternative is to request the necessary permissions from the server administrator in order to carry out the operation.
• Reload privileges

  In certain scenarios, the error message may appear because the MySQL service was restarted and the permissions have not reloaded. In this case, we can run the “FLUSH PRIVILEGES” command in the MySQL shell and reload the privileges.
• Disable/Modify ModSecurity rules

  Sometimes certain ModSecurity rules may block the user’s request. Fortunately, we can resolve it by disabling or modifying the rule behind the error.
• Check PHP-FPM Configuration:

  Some of our customers run into the Access denied error message when there is an error in the PHP-FPM configuration. Fixing this helps resolve the error.

Let us know in the comments, which one of the above troubleshooting tips helped resolve the issue at your end.

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Conclusion

To conclude, our Support Techs demonstrated several different ways to resolve the Access denied you need reload privilege Plesk error.