In our role as Server Support specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc.

Blesta is a customer management, billing, and support system for web hosting providers, which is being used by many web hosts nowadays.

In the billing section of Blesta, there is a feature that automatically generates invoices when the services are renewed. It also allows manual creation of invoices instead of automatic generation.

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Web hosts are provided with the options to choose from the different PDF invoice templates and customize them with each web host’s company logo and background, to be sent to their customers.

Web hosts can also set the due date to generate invoices and the prior reminders to customers, when they are due for their service renewal.

Today we’ll see how to disable automatic invoice mails in Blesta.

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How to disable automatic invoice mails in Blesta

Invoices can be delivered by email, queued for print or can be manually delivered, based on each web host’s preference. This preference can be adjusted by editing the individual invoice from the ‘Billing -> Invoices -> Edit’ option.

Modify delivery settings of invoice in Blesta

By default, the invoices would be automatically mailed to the users on the set due date. But there may be scenarios where this has to be disabled.

After generating the invoices automatically, if you need to do some modifications or updates on it and then later manually send it to your customers, you can disable the automatic mailing feature for invoices.

This can be done from the option ‘Settings > Company > Automation’. Go to the page and just turn off ‘Deliver Invoices’ option.

Disable automatic email notification for invoices

Once this automatic email notification is turned off for the invoices, web hosts can modify the invoices and send them manually via emails, when ready.

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At Bobcares, our 24/7 server specialists constantly monitor all the services in the server and proactively audit the server for any errors or corruption in them.

With our systematic debugging approach for service or other software errors, we have been able to provide an exciting support experience to the customers.

If you would like to know how to avoid downtime for your customers due to errors or other service failures, we would be happy to talk to you.