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access_compat Error Magento 2 | How-to Fix

by | Aug 14, 2023

Learn how to fix access_compat Error in Magento 2. Our Magento Support team is here to help you with your questions and concerns.

How to fix access_compat Error Magento 2

If you have been running into the access_compat error in Magento 2, our experts are here to help.

This error usually indicates there is an issue with the Apache web server configuration.

Magento 2 is a popular e-commerce platform. It runs on web servers like Apache. However, certain configurations can lead to errors in some cases, affecting the functioning of the application.

access_compat Error Magento 2 | How-to Fix

We can see the “access_compat error” as an error message or log entry when we are trying to access our Magento 2 store. In fact, this error is due to the mod_access_compat module in Apache. It offers compatibility with the older mod_access module directives.

Troubleshooting Tips

Here are a few steps to troubleshoot and fix the “access_compat error” in Magento 2:

  1. First, we have to enable the access_compat module in our Apache configuration. We can do this as seen below:

    sudo a2enmod access_compat

  2. Next, we have to review the Apache configuration files for conflicting or incorrect directives. We can find the file at /etc/apache2. Additionally, we have to keep an eye on the Directory and Location sections as they may affect our Magento 2 installation as well.
  3. Then, we have to check if there are any custom .htaccess files in the Magento 2 directory or subdirectories.
  4. In case we are using virtual hosts to serve our Magento 2 store, we have to go through the virtual host configuration to make sure it is correctly set up.
  5. Now, it is time to verify that file and directory permissions in the Magento 2 installation are set correctly.
  6. If the error still occurs, we have to clear any caches used by Magento 2 to make sure static content is deployed properly.
  7. Then, we have to examine the Apache error logs for more information about the error.
  8. In some cases, the error may be due to a configuration setting within Magento 2 itself. So, we have to re-check the Magento 2 configuration settings.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

In summary, our Support Techs demonstrated how to fix access_compat Error in Magento 2.

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