by Nikhath K | Nov 9, 2022 | Amazon Web Services (AWS), Latest
If you are wondering what are the common AWS migration challenges, you are in the right place. This write-up by our experts will answer your questions. Our AWS Support Service team is here to offer a lending hand with your queries and issues. What are the common AWS...
by Nikhath K | Nov 4, 2022 | Latest, WordPress
Are you wondering what does clearing a cache do in WordPress? You are in luck. Find out what our experts have to say. Our WordPress Support Services team specializes in solving issues and helping with queries. What is WordPress? WordPress is a popular CMS (content...
by Nikhath K | Oct 30, 2022 | Latest, Outsourced Support
Welcome to the world of KPIs used in the outsourcing industry. This article offers you a closer look at the CSAT KPI. Customer Satisfaction or CSAT is one of the most used KPIs by businesses across the globe to monitor customer satisfaction. Continue reading to find...
by Nikhath K | Oct 29, 2022 | Latest, Outsourced Support
Welcome to the world of KPIs used in the outsourcing industry. This article offers you an in-depth look at the ART KPI. Average Resolution Time or ART is one of the most used KPIs by businesses across the globe to monitor customer satisfaction. Continue reading to...
by Nikhath K | Oct 23, 2022 | Latest, Outsourced Support
Are you new to the world of KPIs used in the outsourcing industry? Get ready for an in-depth look at the FCR KPI. First Contact Resolution Time or FCR is one of the most used KPIs by businesses and organizations worldwide to monitor customer satisfaction. Continue...
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