by Nikhath K | Aug 12, 2022 | Latest, Outsourced Support
Outsourcing support plays a key role in reducing overheads, freeing up essential resources, improving efficiency, getting access to specialized skills, and plenty more. In fact, these are just a couple of the reasons why more businesses are turning to outsourced...
by Nikhath K | Aug 12, 2022 | Latest, Outsourced Support
Live chat has become the norm among customers across the globe. They prefer to chat with an agent in real-time rather than pick up the phone and place a call. However, although it is an essential part of any successful customer service, Live Chat comes with its own...
by Nikhath K | Aug 12, 2022 | Latest, Outsourced Support
A good customer support team has the power to build trust among customers and even turn them into returning customers. Customers prefer taking their business to organizations that are willing to listen to them. Moreover, customers are ready to pay more for a specific...
by Nikhath K | Aug 11, 2022 | Latest, Outsourced Support
Customer retention helps measure customer loyalty. In other words, this metric describes the ability of a business or organization to retain its customers. It helps forecast customer engagement, customer satisfaction, and so on. There are several customer retention...
by Nikhath K | Aug 11, 2022 | Latest, Outsourced Support
Outsourcing services have become a popular practice all over the globe Yet, some businesses tend to hesitate before taking the plunge. Here are three ways outsourcing live chat can completely transform a business in no time: Greater Customer retention Customer...
Recent Comments