Learn how to fix the Azure error: No hosted parallelism has been purchased or granted. Our DevOps Support team is here to help you with your questions and concerns.
No hosted parallelism has been purchased or granted | Azure Error
The error message “No hosted parallelism has been purchased or granted” in Azure DevOps indicates that our organization lacks access to hosted parallel jobs essential for running CI/CD pipelines. This error occurs when we try to execute a pipeline without the necessary permissions or resources.
The error message typically appears as:
##[error]No hosted parallelism has been purchased or granted. To request a free parallelism grant, please fill out the following form https://aka.ms/azpipelines-parallelism-request
This message highlights the absence of available parallel jobs and provides a link to request access.
Impacts of the Error
- The CI/CD pipeline fails to execute, halting automated builds or deployments.
- Teams may encounter delays due to an inability to run tests or deploy changes.
- Inefficient allocation of resources may lead to project bottlenecks.
Causes and Fixes
1. Lack of Purchased Parallel Jobs
The organization has not purchased the required parallel jobs for concurrent execution.
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- First, go to the Azure DevOps organization settings.
- Select Billing and ensure a payment method is configured.
- Then, go to Parallel jobs under Pipelines.
- Click Change next to Microsoft-hosted jobs.
- Specify the desired number of parallel jobs (minimum of one) and save the changes. Allow up to 30 minutes for the update to take effect.
2. New Organization Policies
Microsoft has restricted free grants for new organizations to prevent abuse, particularly for public projects.
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- Submit a request for a free parallelism grant via the official form.
- Enter details about the organization and project type.
- Wait for 2-3 business days for processing.
3. Project Visibility Settings
Public projects may not qualify for free hosted parallel jobs.
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- Navigate to project settings.
- Under Overview, select Project details.
- Change the project visibility from public to private to potentially gain access to private parallelism rights.
4. Exceeding Free Tier Limits
Your organization may have reached the free parallel jobs limit.
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- Check the job limits via Project Settings > Parallel Jobs.
- If limits are exceeded, consider upgrading your plan or purchasing additional parallel jobs.
5. Running Concurrent Jobs
All available parallel jobs are in use, causing new jobs to queue.
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- Monitor running jobs through Project Settings > Pipelines > Runs.
- Allow some jobs to complete before triggering new ones, or optimize pipeline triggers to avoid simultaneous executions.
6. Misconfigured Agent Pools
Incorrect agent pool configuration for Microsoft-hosted agents.
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- Verify agent pool settings via Project Settings > Agent Pools.
- Ensure Microsoft-hosted agents are selected and properly configured.
7. Job Demands Not Met
Job demands specified in your pipeline do not match agent capabilities.
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- Review demands in the pipeline YAML or classic editor.
- Adjust demands to match the capabilities of available agents.
8. Service Outages or Degradation
Azure DevOps services may be experiencing outages.
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- Check the Azure DevOps service status page or support channels.
- Wait until services are restored before rerunning your pipelines.
Prevention Strategies
- Track resource usage and adjust plans proactively.
- Maintain detailed documentation on project settings, visibility, and configurations.
- Enable alerts for pipeline failures to address issues promptly.
- Train team members on proper resource management and Azure DevOps policies.
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Conclusion
By understanding the causes and implementing these fixes, we can resolve and prevent the “No hosted parallelism has been purchased or granted” error in Azure DevOps.
In brief, our Support Experts demonstrated how to fix the Azure error: No hosted parallelism has been purchased or granted.
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