by Manu Menon | Mar 5, 2024 | Latest, Outsourced Support
When you outsource customer service, means you are entrusting your customer care to an external agent. They will have the potential to substantially reduce overhead costs, resulting in savings of both money and resources and often alleviating a significant amount of...
by Manu Menon | Mar 4, 2024 | Drupal, Latest, Outsourced Support
Businesses choose Drupal CMS for web development, offering personalized experiences, improved SEO, and no licensing costs. Its adaptability on the LAMP stack, modular structure, and compatibility with various systems make it versatile. With a global community and...
by Manu Menon | Mar 4, 2024 | Latest, Outsourced Support
If you’re looking to grow your business, Customer Service Outsourcing might be a good option. But, it’s important to remember that hiring underpaid contracted agents could lead to unhappy customers who might not come back following a negative experience....
by Manu Menon | Feb 29, 2024 | Latest, Outsourced Support
It is always better to take a closer look at Openshift Vs. Kubernetes to choose from the best. OpenShift by Red Hat is a commercial container orchestration suite, while Kubernetes is an open-source project. Both facilitate large-scale application development....
by Manu Menon | Feb 29, 2024 | DevOps, Latest, Outsourced Support
Devsecops Tools are becoming a beacon for modern age security. Security breaches have been on the rise, with a 15% increase. This has made organizations realize the importance of a security focused approach. To deal with the predicted rise in cyber threats, businesses...
by Manu Menon | Feb 29, 2024 | Latest, Outsourced Support
There are many benefits of Azure DevOps. DevOps is all about bringing development and operations teams closer together. It involves a range of activities such as building, validating, developing, testing, and deploying software. By doing this, it creates a...
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