by Arya MA | May 17, 2021 | cPanel, Latest, Server Management
Users often complain that the ‘.env’ file is not showing in cPanel. This is not just the case with ‘.env’ files, but with files that begin with a dot, like ‘.htaccess’. As a part of our Server Management Services, we regularly help...
by Arya MA | May 17, 2021 | Latest, Server Management
FCR or first contact resolution, one of the most important IT support metrics has a vital role in improving customer satisfaction. First contact resolution includes the percentage of incoming service requests resolved during the first interaction with the customer,...
by Nicky Mathew | May 16, 2021 | Latest, Server Management
Wondering about NCPA For Passive Checks? We can help you. Passive checks reduce the load on the Nagios server by reducing the number of active checks run. They are also useful for security-related and asynchronous events we wish to monitor. As part of our Server...
by Nicky Mathew | May 16, 2021 | Latest, Server Management
Nagios Core and Nagios XI are capable of monitoring Windows machines via WMI. So it is best to troubleshoot WMI errors in Nagios as soon as possible. As part of our Server Management Services, we assist our customers with several Nagios queries. Today, let us see the...
by Nicky Mathew | May 16, 2021 | Latest, Server Management
WMI Error: Login to remote object Generally, we receive this error when we run the WMI Configuration Wizard. As part of our Server Management Services, we assist our customers with several Nagios queries. Today, let us see how we can resolve the WMI error, Login to...
by Nicky Mathew | May 16, 2021 | Latest, Server Management
Stuck with the error, Need at least 2 WMI samples%? We can help you. Recently one of our customers came across this error after executing the checkcpu wmi check. This can be due to permission issues. As part of our Server Management Services, we assist our customers...
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