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Cloudflare Access Invalid Login Session | Troubleshooting

by | Mar 13, 2024

When a session created during the Cloudflare Access login process is considered invalid, it is commonly referred to as a “Cloudflare Access invalid login session”. At Bobcares, with our Server Management Service, we can handle your issues.

Cloudflare Access Invalid Login Session

Some of the possible causes and solutions for the error include:

1. Session Expiry: Due to inactivity or reaching its predefined lifetime, the session that was created during the login process has ended.

Fix: Examine Cloudflare Access’s and the IDP session expiry settings. Also, make sure that session lifetimes are set correctly.

2. Token Revocation: The identity provider or the Access itself revokes the authentication token that was used to create the session.

Fix: Examine the token revocation policies and parameters in Cloudflare Access and the IDP. Also, make sure that revocation methods are working properly and that tokens are only revoked when necessary.

3. Network Issues: The session may become invalid due to network or connectivity problems.

Fix: Check the IDP, Cloudflare Access, as well as user communication for any possible network problems. So, verify that there are no connectivity problems affecting the authentication process and that all network parts are working as intended.

4. Policy Changes: Existing sessions may become invalid due to changes made to Cloudflare Access or identity provider setups or access rules.

Fix: Check the IDP and the access policies set up in the Access. So, verify that users possess the rights to access the protected resources. Any changes to the access policies must be announced and carried out uniformly.

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Conclusion

The article offers some basic troubleshooting steps from our Tech team to fix the “Cloudflare Access invalid login session” issue.

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