There may be several reasons for the “DigitalOcean subdomain not working” issue. With our DigitalOcean Managed Service, Bobcares offers solutions to your DigitalOcean queries.

DigitalOcean Subdomain Not Working: Troubleshooting

There may be various reasons why the DigitalOcean subdomain isn’t working properly. Here are some troubleshooting and resolution methods we can take:

1. To ensure that the subdomain is correctly set up, check the DNS settings in the DigitalOcean control panel.

2. Check that the creation of DNS entries (A or CNAME records) for the subdomain is correct and refer to the correct IP address or domain.

3. Check the DNS records for spelling and formatting. DNS resolution difficulties can be caused by even minor typos.

4. It may take some time for DNS updates to propagate throughout the internet. DNS updates can take up to 48 hours to fully take effect.

5. If we recently changed the DNS records, we should wait a while before expecting the subdomain to work.

6. Check that the server or hosting environment is properly set up to handle subdomain requests.

7. Check that the subdomain is there in the virtual host setup and that it points to the correct directory or application.

8. Examine the firewall rules and security settings to see whether they are preventing traffic to the subdomain.

9. If the subdomain uses HTTPS, we must ensure we have a valid SSL/TLS certificate for the subdomain installed.

10. Examine the subdomain for any certificate-related problems that may prevent it from loading safely.

11. Clear the browser’s cache and try again to access the subdomain. Cached DNS records can occasionally cause problems.

12. To debug DNS resolution, use tools such as dig (command-line DNS lookup).

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Conclusion

This article points out 12 troubleshooting methods from our Tech team to fix the “DigitalOcean subdomain not working” issue.