Wondering how to resolve err_connection_timed_out in plesk? Our Plesk Support team is here to lend a hand with your queries and issues.
How to resolve err_connection_timed_out in plesk?
An ERR_CONNECTION_TIMED_OUT error typically means there is something wrong with your local network connection.
However, that’s not always the case.
When you visit a website and it doesn’t load, your browser will try for around 30 seconds or so until it terminates the connection.
After which it will return an “ERR_CONNECTION_TIMED_OUT” error, indicating a communication problem.
In Google Chrome you might see this as “This site can’t be reached. Domain.com took too long to respond.”
Due to all the different web browsers, operating systems, and servers, the error can present itself in a number of different ways.
But most of them have the same or similar meaning.
Symptoms
- Firstly, apache 2.4 without nginx is used.
- Secondly, site shows Server Connection Timeout:ERR_CONNECTION_TIMED_OUT
- In
/var/www/vhosts/system/example.com/logs/error_logbelow error can found:[Wed Jan 31 05:50:47.216137 2018] [proxy_fcgi:error] [pid 22487:tid 139703407867648] (70007)The timeout specified has expired: [client 203.0.113.2:55437] AH01075: Error dispatching request to :, referer: http://example.com - Domain access log contains a lot of entries that IP/IP’s tried to access site or particular page:# cat /var/www/vhosts/system/example.com/logs/access_log |cut -f 1 -d ‘ ‘|sort|uniq -c|sort -nr
5319 203.0.113.3
3815 203.0.113.4
Today, let us see the simple step followed by our support techs to resolve err_connection_timed_out in plesk:
Block IP’s that are trying to abuse site.
Plesk > Domains > example.com > Apache & nginx Settings > Additional directives for HTTP:
<Directory “/var/www/vhosts/example.com”>
Options All
AllowOverride None
<RequireAll>
Require all granted
Require not ip 203.0.113.3 203.0.113.4
</RequireAll>
</Directory>[Need assistance with a different issue? Our team is available 24/7.]
Conclusion
In conclusion, our Support Engineers demonstrated how to resolve err_connection_timed_out in plesk. Furthermore, we went through different causes and solutions for this specific error.
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