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Junkmail Rejected cPanel: Easy Solution

by | May 4, 2023

Let us learn more about the error junkmail rejected cpanel and how to remove it with the support of our cPanel support services at Bobcares.

Error: Junkmail rejected cPanel

Junkmail Rejected cPanel

A spam filter stops the message when we receive the Error 550 Message Rejected (or denied) while attempting to send an email.

As the email domain is on a Real-time Blackhole List (RBL), this error occurs. We’ll need to take action in this scenario to get the email as non-spam.

Check if the email domain is blacklisted

To check if there is a ban on the email, use a blacklist checker to check the email domain (the part of the email address after the @ symbol).

If the domain is in blacklist, we must contact the blacklist and request to remove it. Please keep in mind that delisting takes time.

Check if the email domain is blacklisted

Check the email domain (the part of the email address after the @ symbol) with a blacklist checker to see if there is a ban on the email address.

If the domain is on the blacklist, we must contact the blacklist and request to remove our name from the list. Please keep in mind that delisting takes time.

Example for Error: Junkmail rejected cpanel

Below given are some example cases for the error:

  • Here’s a failed Hotmail response:

    Diagnostic-Code: smtp;550-"JunkMail rejected - col0-omc2-s3.col0.hotmail.com [65.55.34.77] is in an 550 RBL, see DNS queries to spamhaus.org zones not allowed"

  • Another email from the Japanese University:

    550-JunkMail rejected - aarelay1.noc.n-bone.net (aarelay1-s.noc.n-bone.net) 550-[138.243.40.11] is in an RBL, see DNS queries to spamhaus.org zones not 550 allowed

  • Mail from Google Apps:

550 550-"JunkMail rejected - mail-ew0-f222.google.com [209.85.219.222] is in an 550 RBL, see DNS queries to spamhaus.org zones not allowed" (state 14)

Solution for junkmail rejected cpanel

To remove the error firstly we have to log in into the WHM and after that go to the Exim Configuration Editor. From the RBLS [Manage] click on uncheck all or do the same.

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Conclusion

To sum up, we have now learned more about the error junkmail rejected cpanel and how to remove it with the support of our Tech team.

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