Isn’t it quite frustrating when we come across errors like ‘Magento soap error parsing WSDL couldn’t load’ using websites?

Magento soap error parsing WSDL couldn’t load is one of those annoying errors that occur on the website due to a few reasons that include network configuration, unavailability of extensions, firewalls and so on.

At Bobcares, we receive requests for fixing Magento errors as a part of our Server Management Services.

Today, let’s see the different causes for this error to occur and see how our Support Engineers fix it.

Major reasons that cause Magento soap error parsing WSDL couldn’t load

There are a few reasons for this error to occur. Let’s take a deep look at it.

1. Network configuration error

The PHP SoapServer needs to be initialized with WSDL in order to know which methods are exposed. But, when it tries to access the WSDL using domain.com instead of localhost it is not able to connect.

Hence, this shows to be an error with the network configuration.

2. Necessary extensions are not available

If the soap and XML-RPC extensions are not enabled then it will create problems. As the soap extension is very much important in the Magento website.

We can check the available extensions by setting the phpinfo() file in the account and accessing it via the website.

3. Firewall

If there are any firewall settings in the servers then it will cause errors. So it is very important to check if there is any firewall restricting access.

How we fix this Magento soap error parsing WSDL couldn’t load

Our Support Engineers having a great experience in fixing these Magento errors.  We often get customers contacting us regarding these errors. Let’s now move on and see how our Support Engineers fix this error.

1. Check for the network configurations

One of our customers had contacted us with the below error message

Our Support Engineers tried checking if there is any network configuration error using the command

curl http://domain.com/api/soap/?wsdl=1

As a result, we got an error with the network configuration. To resolve the error we added the below entry in the hosts file in the path ‘/etc/hosts’

12.123.12.123 domain.com

This, fixed the error.

2. Check for the extensions

We received the same error from another customer.

Upon checking we found that there was no trouble with network configuration.

So we started checking if the extensions soap and XML-RPC are enabled or not.

We checked it by creating a phpinfo page with the below codes to check the PHP extensions.

<?php
phpinfo();
?>

We found that soap extension and XML-RPC was not enabled. So we install the PHP extension using the commands

yum install php-soap

yum install php-xmlrpc

Finally, we restarted Apache using

service httpd restart

This fixed the error.

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Conclusion

In short, the Magento soap error parsing WSDL couldn’t load occurs due to many reasons which include inavailable extensions, firewalls, and so on. Today, we saw the different reasons for this error to occur and how our Support Engineers fix it.