OpenVPN error packet HMAC authentication failed can be resolved easily with a little help from our experts at Bobcares.

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team recently helped out a customer with OpenVPN error packet HMAC authentication failed.

How to resolve OpenVPN error packet HMAC authentication failed

OpenVPN is a popular option that allows people to use VPN on their devices as well as create protocol servers. Furthermore, it can be used for personal as well as business use. OpenVPN also ensures optimal speed along with top-notch security.

However, some users have come across errors while trying to run OpenVPN. Here is one of the more commonly seen errors:

‘Authenticate Decrypt packet error: packet HMAC authentication failed’.

This can be frustrating. Fortunately, our Support Techs have not one, but two ways to resolve this specific error.

• Restart the device.
• Replace configuration settings

Let’s take a look at each of these solutions in detail and see which helps resolve the error at your end.

Option 1: Restart the device

According to our Support Techs, restarting the device can help resolve the error in some cases. Many of our customers run their computers continuously for several days, causing the performance levels to dip. Furthermore, it also leaves the computer vulnerable to problems and errors.

In such situations, saving and closing all the applications and restarting the systems can be helpful. Moreover, this also allows your computer to upgrade to the latest version via windows updates. Once the device is back on, all you have to do is open up OpenVPN and start using it again.

Replace configuration settings

This solution involves deleting current configuration settings. Then we have to head to the official OpenVPN website and find the required settings for the Operating System we are using.

Once we download the file, we have to follow the steps in the user manual and then copy the new settings to the OpenVPN client. This process will replace the old settings are replaced by the new settings easily.

If you are still facing the error after trying out the two suggestions above, our Support Team can help you troubleshoot and come up with another solution. Call us today for a solution to this frustrating error.

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Conclusion

At the end of the day, our skilled Support Engineers at Bobcares demonstrated how to deal with OpenVPN error packet HMAC authentication failed.