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EC2Rescue for Windows Server – Analyse and Collect Data
EC2Rescue for Windows Server is a tool we can run to diagnose and troubleshoot possible problems. With it, we can collect log files and troubleshoot issues, and also proactively search for areas of concern. Here, at Bobcares, we assist our customers with several AWS...
Unresponsive Website on EC2 – How to verify and resolve?
Stuck with an Unresponsive Website on EC2? We can help you. At times, we may fail to connect to the public website on the Amazon EC2 instance. Here, at Bobcares, we assist our customers with several AWS queries as part of our AWS Support Services. Today, let us see...
Identify instance store volumes in EC2 – Steps to follow
Wondering how to identify instance store volumes in EC2? We can help you! Often customers with Amazon EC2 Linux instance with both Amazon Elastic Block Store volumes and instance store (ephemeral) volumes, ask us how to identify instance store volumes in EC2. Here at...
EC2 remote readdir Permission denied – How to troubleshoot
Wondering how to fix EC2 remote readdir Permission denied? We can fix you! Often our customers report to us that they get this error while connecting to Amazon EC2 Linux instance using a Secure File Transfer Protocol (SFTP) connection. Here at Bobcares, we handle...
Error “imported-openssh-key” or “Putty Fatal Error”
Stuck with the error “imported-openssh-key”? We can help you. Generally, we come across this error while we connect to the Amazon Elastic Compute Cloud (Amazon EC2) Linux instance. Here, at Bobcares, we assist our customers with several AWS queries as part of our AWS...
EC2 Server Refused our Key in Amazon Elastic Compute Cloud
Stuck with the error, EC2 Server refused our key? We can help you. We may come across this error while we connect to Amazon Elastic Compute Cloud (Amazon EC2) instance using SSH. Here, at Bobcares, we assist our customers with several AWS queries as part of our AWS...
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Reset the MariaDB root password on EC2 – How to do it
Wondering how to reset the MariaDB root password on EC2? We can help you. By default, MariaDB 5.5 on Amazon Linux 2 doesn’t have a root password. While we create a root password for MariaDB and then lock yourself out of the database, we must reset the root password....
Ec2 no Spot Capacity Available – Troubleshoot the error
Stuck with the error, Ec2 no Spot Capacity Available? We are here for you. This error occurs when there isn’t enough spare capacity to fulfill the Spot Instance or Spot Fleet request. Here, at Bobcares, we assist our customers with several AWS queries as part of our...
EC2 instance stuck in the stopping state – How to fix
Wondering how to fix an EC2 instance stuck in the stopping state? We can help you! Often EC2 users report to us that their instance appears to be "stuck" in the stopping state. This generally, happens when there is a problem with the underlying hardware hosting the...
EC2: Configure SAR to monitor performance metrics – How to do
Wondering how to Configure SAR to monitor performance metrics in EC2 instance? We can help you! System Activity Reporter (SAR) is one of the monitoring tools that allow us to collect performance data as needed for CPU, memory, and I/O usage. We can set up SAR to get...
EC2Rescue to troubleshoot operating-system-level issues
EC2Rescue is a tool to troubleshoot operating-system-level issues on Amazon EC2 Linux instances. Here, at Bobcares, we assist our customers with several AWS queries as part of our AWS Support Services. Today, let us see how to use EC2Rescue to diagnose and...
Email notification not working in SolusVM – How to fix
Is your email notification not working in SolusVM?We can help you! Often our customers using SolusVm report to us that their SolusVM Email notifications are not working. This is when they use SMPT as Mail Type in Mail under the settings in the SolusVM configuration....