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Top 8 best practices in cpanel server management
cPanel is one of the commonly used control panels in web hosting servers. For web hosts to provide a smooth hosting experience to their customers, an efficient cPanel server management system has to be in place. Every server require regular maintenance and constant...
5 key points to consider while choosing a server management company
Outsourcing tech support to a server management company helps web hosts to focus on the core business and at the same time, ensure excellent quality support to their customers. Many web hosting providers now consider outsourcing or try a combination of in-house and...
How to secure WordPress website from hacks!
WordPress powers 19% of the web, and 48 of the top 100 blog sites online. With a strong community of users and developers, the WordPress platform is evolving day by day, with more features and Add-ons. This, in turn, poses some threats as well. Vulnerabilities and...
How to fix 504 gateway timeout error in your websites
In our role as website support specialists, we help website owners resolve all sorts of errors that affect their websites. Commonly encountered errors are related to the web server and the mail server. One such web server error that occurs in high traffic servers, is...
4 major ingredients of the best outsourced technical support team
Web hosting industry is highly competitive. A hassle free website experience is what every customer wants. Even a single prolonged downtime can shoo away your customers and ruin your business. Customers are constantly on the lookout for providers who can offer...
How outsourced customer support improves customer retention in your hosting business
"Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I'm in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or something?" The above...
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