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Technical support outsourcing – Watch out for these 3 pitfalls
Running an online service business can be hard. You have a budget to stick to, but you'll also need to provide 24/7 tech support, to prevent your customers going to your competitors. Technical support outsourcing is a great way to keep costs down while delivering a...
‘550 No rDNS entry for x.y.z.n’ explained and resolved
'550 no rDNS entry for xxx.xxx.xxx.xxx' means that there is no reverse DNS record for the sending email server. You may see this error in logs : Tue 2018-09-04 10:36:46: <-- 550-Sending server has no reverse DNS (PTR record) Or you may get a bounce back message :...
Best technical support – Top 3 qualities of a great support team
What makes your customers fans of your company? A flawless service gets you customer satisfaction, but you get true customer delight when you deliver fast, personalized assistance.
Email error 554 5.4.0 – What is it, and what are its causes
'554 5.4.0' is a email bounce error that is usually seen after a server migration or a mail server reconfiguration. Here at Bobcares.com, we help hosting providers (web hosts, VPS hosts, etc.) resolve such errors as part of our Outsourced Tech Support services. A...
How to fix Mail error 450 – Top 5 causes and solutions
Bobcares.com provides Server Support to Web hosts, VPS hosts and other hosting providers. As part of our services, we resolve tech support issues posted by hosting users. In these support issues, a common category email error we see is: Server Response: 450 4.x.x...
Quickly fix WordPress 404 error in websites
WordPress is a commonly used and easily manageable CMS software for websites. But a simple configuration error can end up breaking the website. 404 error usually happens in websites when there is a broken link or missing page in it. A website with broken links would...
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