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How to achieve customer delight with white label help desk support
Customers are undoubtedly the biggest assets of an organization. We often hear that ensuring customer delight is the ultimate goal which can lead to business success. But what, exactly does customer delight mean? Customer delight is not about making them say a...
24/7 hosting support – Here’s how you can stand out from the crowd
A decade back, 24/7 hosting support was considered a premium service offered by large web hosts. Not anymore. Now almost everyone seems to offer 24/7 hosting support. How can you stand out from the crowd? Maintaining 24/7 hosting support can be costly, AND it can be a...
7 causes for PrestaShop white page, and how to fix it
As an Server Administration Service provider, we often get support requests from Prestashop owners. A common error we've seen is the "Prestashop white screen" or the "Prestashop blank page". There are many reasons for this error to happen. Listed here are the top few...
Email blacklist removal – Delist your IP & Prevent blacklisting in future
Getting listed in a spam blacklist is a dreadful experience for server owners. Users end up facing email delivery failures and bounces, which can take your business reputation for a toss. As a security measure, mail from blacklisted IPs are rejected by most mail...
How to fix ‘503 service unavailable error’ in your websites
In our role as Server administration specialists for server owners, website errors are a commonly encountered issue that we resolve for them. '503 service unavailable error' is one such website error. Recently, we were contacted by a Docker hosting provider who was...
How to fix Magento error “Syntax error or access violation: 1118 Row size too large”
As a server administration company, we often get support requests from website and server owners. Recently we were called on to fix this error in a Magento 2 server: SQLSTATE[42000]: Syntax error or access violation:1118 Row size too large. The Maximum row size for...
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