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Linux SMTP relay – How we protect your mail servers from being open relays

by Reeshma Mathews | Mar 2, 2017 | Technical Support

Protecting mail servers from being used as Linux SMTP open relays, is a major security task we perform as a part of our Dedicated Tech Support services for web hosting providers. An open mail relay is an SMTP server that allows any host to send mails through it. If it...

How to fix Proftpd ‘530 login incorrect’ error in web hosting servers

by Reeshma Mathews | Mar 1, 2017 | FTP, Server Management, Technical Support

Managing FTP servers - Proftpd and Pure-ftpd - is a task we perform as a part of our role as Outsourced Tech Support engineers for web hosting companies. "530 Login incorrect" is a common error noted in Proftpd servers when users try to establish an FTP connection to...

How to resolve ‘Outlook cannot connect to SMTP server’ error

by Reeshma Mathews | Mar 1, 2017 | SMTP Connect error

Often web hosts get contacted by account owners who are unable to send or receive emails via Outlook. The error message they see in their Outlook would be: Task 'account@domain.com - Sending' reported error (0x80042109) : "Outlook cannot connect to your outgoing...

How we perform flawless cPanel to Plesk migration for your webhosting servers

by Reeshma Mathews | Feb 28, 2017 | cPanel, Plesk, Technical Support

Performing server migrations play a critical role in our Outsourced Tech Support services for web hosting companies. A business expansion or need for enhanced security, anything can trigger a server migration. cPanel and Plesk are the major control panels used in web...

A complete 14 point guide to secure cPanel servers

by Reeshma Mathews | Feb 27, 2017 | cPanel

Security is one of the major concerns we tackle in our Outsourced hosting Support for web hosting companies. Server compromises can lead to financial loss and affect the business credibility. With our expertise managing hundreds of cPanel servers for web hosts, we...

Why you should disable SHA1 and how to secure web hosting servers

by Visakh S | Feb 25, 2017 | Technical Support

SHA1 (Secure Hash Algorithm 1) is a popular cryptographic method used to secure eCommerce websites, backups, software updates, document signatures and more. On 23 Feb 2017, Google announced that they were able to crack SHA1 by using a collision attack dubbed...