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HTTP/2 is vulnerable to DoS attacks. Here’s how to fix them.
Everyone loves fast, secure websites. Google's SPDY and it's successor HTTP/2 was seen as a big step towards that goal. As of Aug 6th 2016, 9.1% of websites use HTTP/2, and the trend is seeing a steep rise. All looked good. On Aug 3rd, this smooth ride suffered a bit...
How support quality management builds customer loyalty?
Getting a new customer is multiple times harder than retaining one. But customers would stay only if they receive top quality support service. In web hosting support, slow responses and recurring issues often lead to customer attrition. That's why quality management...
Top 5 reasons why 24/7 expert server monitoring is important for security and uptime
People love fast websites, and so does Google. It's then no surprise that the top spots in Google search results are occupied by fast websites with high uptime. It's a popular belief that using a monitoring tool is a good hedge against preventing or recovering from a...
Top 3 help desk performance metrics for web hosting companies
Your customers wont love you for bad service, but your competitors will. That's why its crucial to hire the best server management company that would help you assure excellent customer service. In our role as Outsourced Tech Support for web hosts, we manage the...
CentOS vs CoreOS – Which OS to choose for your Docker web hosting services
CoreOS is a popular Docker OS, while CentOS is favored in web hosting. Here’s a quick CentOS vs CoreOS check to know what’s best for your hosting business.
Setting up AWS for HTTP/2 support
As per recent statistics, websites adopting HTTP/2 protocol are rapidly increasing and around 68% of HTTPS traffic is now attributed to HTTP/2. HTTP/2 uses techniques to minimize the number of connections and proactively serve page resources to improve site speed and...
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