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Stay informed and inspired with our blogs to navigate and resolve any technical challenges that you may encounter.
Database crash rescue – How we re-built an InnoDB MySQL database when ibdata1 file was corrupted
For a website owner or a web host, a hard disk crash is one of the most upsetting things that can happen to their business. It means service downtime, loss of business and valuable time spent on data restoration. To minimize such catastrophe, many server owners keep...
How we blocked zero-day malware attacks on websites using NAXSI firewall
Unlike other kinds of attacks, defense against a zero-day attack is harder because no official patch or notification would be available from the vendor. We use unique characteristics of such attacks to block similar exploit attempts on servers under our care.
How we gained over 500% improvement in web site speed using LXD/LXC and HHVM
We created a new web infrastructure using light-weight services that freed up resources and improved the site speed from 10 seconds to less than 2 seconds average.
How to resolve “550 Access denied – Invalid HELO name” error from Outlook (0x800ccc78), Windows Mail, etc in cPanel/WHM Exim mail servers
At Bobcares website support services, this is a common error we see in cPanel/WHM shared hosting servers. We've seen that strict anti-spam rules or lack of SMTP authentication usually cause this error. The mail user reports the error: Task user@domain.com – Sending...
How to clean Guruincsite malware from hacked Magento web sites and remove Google blacklisting
Since 17th Oct, we've have been receiving website hack recovery requests from Magento shops infected with Guruincsite,com malware. There are two variations of the malicious code - one that has obfuscated code (gibberish) containing function...
How Bobcares outsourced customer support helps companies build customer loyalty and accelerate growth
We believe that it is not enough to make customers happy, but to make them truly delighted with the support experience, so that they’ll spread the word around and help our clients grow.
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