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Cloud like capabilities in Managed Services – How support was rapidly scaled up in response to heart bleed bug
Its a fine week end, and internal training sessions are on in full swing, here at Bobcares head quarters. Today's hot topic is cloud server administration. The trainer today drew an interesting parallel between a cloud server and Bobcares managed services. He...
Bobcares Hosting Tip : Maintain a news area in your hosting support desk
It might seem simple, but not many web hosts realize the good sense in maintaining a news area. Along with giving you a great way to show case your updates to the servers, and innovations in the business, you can reduce the number of trouble tickets during a downtime...
The day my Postfix/SASL server refused to deliver mail
I encountered this issue one Saturday afternoon, on which I happened to be working. Being a Saturday, I expected a relatively quiet day at the office. This was why, I was initially surprised when our monitoring software reported that there were more than 3500 mails...
Extend WHMCS : Create Your own WHMCS API Functions
WHMCS is an awesome piece of software, and already a hot favorite of web hosting companies. The features it provides are more than sufficient for an average host to run his business. However, the environment of each host is unique in terms of market, vendors, and...
7 best practices in managing your hosting server backups
So, you have configured your server with backup. Thats great! Most sysadmins are pretty confident about their backup systems, but is it really adequate? See how our 24/7 support team helps you! Here are a few questions to ask yourself: 1. Are you sure the backups are...
Bob’s World Clock crossed 15000 installs – A peek at how it was achieved
Bob's World Clock on Nov 13th crossed a critical milestone by reaching 15,000 android users. It coincided with the release of version 2.0.6 of the app. This is a major milestone for the app, and the development team is ecstatic about the usage stats. The world clock...
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