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Plesk migration or the “plesk repair web” command fails | A quick fix

by | Jan 3, 2022

Plesk migration or the “plesk repair web” command fails and not sure what to do?

At Bobcares, we offer solutions for every query, big and small, as a part of our Server Management Service.

Let’s take a look at how our Support Team recently helped out a customer with Plesk migration or command fail error.

What to do if Plesk migration or the “Plesk repair web” command fails

If Plesk migration or execution of the Plesk repair web command has been failing with the following error message, our Support Engineers have a solution for you.

Details: PHP Fatal error: Uncaught Error: Class
'GuzzleHttp\Promise\Create' not found in
/opt/psa/admin/plib/modules//vendor/guzzlehttp/promises/src/functions.php:55

The error also causes an option for installing WordPress-related options like Log in, Check Security, Themes, Plugins, Copy Data, Clone, and so on to appear, even though WordPress is already installed. In other words, we will not be able to find the WordPress option under the domain name in Subscriptions under Plesk.

 

Plesk migration or the "plesk repair web" command fails

 

 

 

 

 

Interestingly this error is a result of the WordPress Toolkit bug with ID EXTWPTOOLK-8246. However, the error was fixed in the WordPress Toolkit version 5.7.2.

Our Support Techs are here to help you resolve the error:

  1. First, we will connect the Plesk server via SSH.
  2. Then, we will reinstall the Plesk extension according to the error message. For instance, if we get the following error message:
    Details: PHP Fatal error: Uncaught Error: Class
    'GuzzleHttp\Promise\Create' not found in
    /opt/psa/admin/plib/modules/nodejs/vendor/guzzlehttp/promises/src/functions.php:55

    Then, we have to reinstall the nodejs :

    # plesk bin extension --uninstall nodejs
    # plesk bin extension --install nodejs

After following these steps, we will be able to access WordPress-related options under Plesk > Subscriptions > example.com rather than see the install option. This solution is a great way to resolve the command fail errors.

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Conclusion

In essence, the skilled Support Engineers at Bobcares demonstrated what to do when Plesk migration or command fail error.

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