Let’s fix the “TLSV1 alert internal error” in MongoDB in this article. As part of our Server Management Service, Bobcares provides answers to all of your questions.
Overview
Fixing “TLSV1 Alert Internal Error” in MongoDB
This MongoDB error is a TLS/SSL-related error that typically occurs during the creation of a secure connection between a MongoDB client and server. This error can be caused by various issues related to TLS/SSL config, certificates, and compatibility. Here, we’ll see some of the possible causes and fixes for the issue.
Possible Causes
1. The main reason is a difference between the TLS version that the driver or app supports and the version that the MongoDB server is set to use.
2. TLS secures traffic by using ciphers, or encryption methods. The server may disable outdated or unsafe ciphers. This may result in a failed handshake.
3. Certain setups may require client-side or server-side data for authentication, especially those using cloud-hosted services.
4. Less commonly, the TLS handshake may be slowed by network issues between the app and the MongoDB server.
5. Rarely, the TLS settings on the MongoDB server itself may have been incorrect.
Solutions
1. Confirm that the driver supports the TLS version that the server uses. For security concerns, certain servers might need TLS 1.2 or higher.
2. Make sure that the driver or app supports the ciphers that the server has approved.
3. Verify that the right certificates are setup properly.
4. Verify firewall rules and make sure network connectivity is ongoing.
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Conclusion
To conclude, we must make sure the app supports the server’s TLS version, check network connectivity, etc in order to fix the error. Here, our Tech team points out some quick fixes for the issue.
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