Careers at Bobcares

Digital Marketing Head (7-9 years)

Company Profile:

Poornam Info Vision provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries. We are known in the market by our brand name Bobcares.

Responsibilities:

• Develop and implement digital marketing strategies that align with overall business objectives.
• Collaborate with other marketing team members to create integrated marketing campaigns.
• Manage and execute digital marketing campaigns across various channels, including social media, email, search engine optimization (SEO), and paid advertising.
• Analyze campaign performance and make data-driven recommendations for improvements.
• Stay up-to-date on the latest digital marketing trends and technologies.
• Manage the digital marketing budget and ensure efficient use of resources.
• Lead and motivate a team of digital marketing professionals.
• Provide regular reports on campaign performance to stakeholders.

Qualifications:

• Bachelor’s degree in marketing, communications, or a related field.
• 7+ years of experience in digital marketing.
• 5+ years of management experience.
• Strong understanding of digital marketing principles and best practices.
• Experience in managing and executing digital marketing campaigns.
• Experience in analyzing campaign performance and making data-driven recommendations.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Experience in Cloud Technologies/DevOps/Web Hosting Datacentre or Web3.
• Strong organizational and time management skills.

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SEO Analyst (3-5years)

Responsibilities:

• Develop and implement comprehensive SEO strategies to improve website visibility and organic traffic.
• Conduct keyword research to identify relevant and high-traffic keywords.
• Optimize website content, meta tags, and headings for target keywords.
• Build high-quality backlinks from reputable websites to improve domain authority.
• Monitor website traffic and rankings using analytics tools.
• Analyze SEO data and make recommendations for improvements.
• Stay up-to-date on the latest SEO trends and algorithms.
• Collaborate with other marketing team members to ensure a cohesive digital marketing strategy.

Qualifications:

• Bachelor’s degree in marketing, communications, or a related field.
• 3+ years of experience in SEO.
• Strong understanding of SEO best practices, including keyword research, on-page optimization, and link building.
• Experience with SEO tools and analytics platforms.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Experience in Cloud Technologies/DevOps/Web Hosting Datacentre or Web3.
• Passion for staying up-to-date on the latest SEO trends and algorithms.

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QA (2-3 years)

Technical Skills:

• Test Case Development & Test Strategy
  • Experience designing, developing, and executing test strategies, plans, and scenarios.
  • Strong understanding of product features and business processes.
• Automation Testing
  • Expertise in Selenium for automation scripting.
• Performance Testing
  • Hands-on experience with JMeter for performance and load testing.
• Functional Testing
  Proficient in conducting various functional tests, including:
  • Unit Testing
  • Integration Testing
  • System Testing
  • Acceptance Testing
• Non-Functional Testing
  Knowledge in performing:
  • Performance Testing
  • Security Testing
  • Usability Testing
  • Compatibility Testing
• Bug Reporting and Tracking
  • Experience with bug identification, documentation, tracking, and resolution.
  • Ability to generate Summary Reports on bugs and testing results.
• QA Metrics
  • Familiarity with tracking metrics such as defect densities and open defect counts.
• Documentation and Feedback
  • Ability to create detailed test plans, test cases, and provide feedback on requirements and technical design.

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React Native (2-3years)

Responsibilities:

• Design, develop, and maintain high-quality mobile applications for iOS and Android platforms using React Native.
• Collaborate with the development team to understand project requirements and translate them into technical solutions.
• Write clean, efficient, and well-structured code that adheres to best practices and coding standards.
• Perform unit testing and debugging to ensure the quality and reliability of the code.
• Optimize application performance and user experience.
• Stay updated with the latest trends and technologies in the React Native ecosystem.

Requirements:

• Strong proficiency in JavaScript and TypeScript.
• In-depth knowledge of React Native framework and its components.
• Experience with building native mobile applications (iOS or Android).
• Understanding of mobile app development concepts (UI/UX, performance optimization, etc.).
• Familiarity with version control systems (Git).
• Problem-solving and analytical skills.
• Excellent communication and teamwork abilities.

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L1 Support Engineer (0-2 years)

Company Profile:

Poornam Info Vision Pvt Ltd dba www.bobcares.com provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries from its offices in Cochin, Kerala, India and via Poornam Inc, Phoenix, Arizona, United States.

Job Role:

• Support site network infrastructure assessments, new builds, refresh, and replacements; support service requests, fix network issues.
• WAN and LAN configuration using Cisco and Arista devices.
• Implement firewall rules.
• New network device deployment.
• Investigate and fix network issues.
• Deliver service requests.

Requirements and Qualifications:

• Strong knowledge of networking, understanding of packet flow, and TCP session establishment.
• Knowledge in troubleshooting bandwidth, latency, and loss of network performance issues.
• Basic understanding of Linux (Redhat / CentOS).
• Knowledge reading and understanding packet captures with tools like tcpdump and/or Wireshark.
• Basic understanding of WAN technologies, policy-based routing, spanning-tree, VLANs, L2 Switching technologies, IPSEC and Firewalls.
• Knowledge in routing protocols such as OSPF and BGP.
• Knowledge of LAN, WAN Technologies, and SAN/NAS.
• Fluent and excellent English communication skills.
• AWS
• Linux
• Troubleshooting
• Networking
• SQL
• Python

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Python FullStack (1-4 years)

Job Description:

We are seeking a highly skilled Python Full Stack Developer to join our dynamic team and contribute to our innovative projects.

Responsibilities:

• Design, develop, and maintain high-performance, scalable web applications using Python, Django/Flask frameworks, and related technologies.
• Create user-centric interfaces using HTML, CSS, and JavaScript frameworks (e.g., React, Angular).
• Develop efficient and robust backend systems, including APIs, databases, and server-side logic.
• Manage and optimize database systems (e.g., PostgreSQL, MySQL) to ensure optimal performance and data integrity.
• Integrate third-party APIs and services to enhance application functionality.
• Conduct comprehensive testing (unit, integration, system) to ensure application quality and reliability.
• Stay abreast of the latest industry trends and technologies to continuously improve development practices.

Skills:

• Proven experience in Python programming and its web frameworks (Django, Flask).
• Strong proficiency in frontend development using HTML, CSS, and JavaScript frameworks (React, Angular).
• In-depth knowledge of database systems (PostgreSQL, MySQL) and SQL.
• Understanding of RESTful API design and development principles.
• Experience with version control systems (Git).
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• A passion for learning and staying updated with emerging technologies.

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Flutter Developer (2-3 years)

Job Description:

We are seeking a skilled Flutter Mobile App Developer to design, develop, and maintain high-quality cross-platform mobile applications for iOS and Android platforms.

Responsibilities:

• Design, develop, and maintain high-quality cross-platform mobile applications for iOS and Android platforms using Flutter.
• Collaborate with the development team to understand project requirements and translate them into technical solutions.
• Write clean, efficient, and well-structured code that adheres to best practices and coding standards.
• Perform unit testing and debugging to ensure the quality and reliability of the code.
• Optimize application performance and user experience.
• Stay updated with the latest trends and technologies in the Flutter ecosystem.

Requirements:

• Strong proficiency in Dart programming language.
• In-depth knowledge of Flutter framework and its components.
• Experience with building native mobile applications (iOS or Android).
• Understanding of mobile app development concepts (UI/UX, performance optimization, etc.).
• Familiarity with version control systems (Git).
• Problem-solving and analytical skills.
• Excellent communication and teamwork abilities.

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Social Media Executive (0-2 years)

Company Profile:

Poornam Info Vision provides Outsourced Technical Support services, Server Management services, and Custom Software Development services to Web Hosting and allied industries. We’re known in the market by our brand name Bobcares.

Job Brief:

We are looking for a talented Social Media Executive to administer our social media accounts. You will be responsible for creating original text, image, and video content, managing posts, and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals. As a Social Media Manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Responsibilities:

• Perform research on current benchmark trends and audience preferences.
• Design and implement social media strategy to align with business goals.
• Set specific objectives and report on ROI.
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news).
• Monitor SEO and web traffic metrics.
• Collaborate with other marketing team members, sales, and customer relations to ensure brand consistency.
• Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures, and blog layout).
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.

Requirements and Skills:

• Proven work experience as a Social Media Manager (0-1 years).
• Hands-on experience in content management.
• Excellent copywriting skills.
• Ability to deliver creative content (text, image, and video).
• Solid knowledge of SEO, keyword research, and Google Analytics.
• Knowledge of online marketing channels.
• Excellent communication skills.
• Analytical and multitasking skills.

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Content Writer (1.5-3 years)

Job Summary:

We are looking for a creative and detail-oriented Content Writer with 1.5 to 3 years of experience to join our dynamic team. The ideal candidate will have a passion for writing, a strong grasp of grammar, and the ability to create compelling content across various platforms. You will play a key role in crafting engaging articles, blog posts, social media content, and other marketing materials to support our brand’s communication strategy.

Key Responsibilities:

• Write, edit, and publish high-quality content, including blog posts, articles, website content, and social media updates.
• Conduct thorough research on industry-related topics to ensure accuracy and relevancy.
• Collaborate with the marketing team to develop content strategies that align with company goals and audience needs.
• Optimize content for SEO to improve search engine rankings and drive organic traffic.
• Proofread and edit content to ensure it meets brand guidelines and quality standards.
• Manage content calendars and ensure timely delivery of all content pieces.
• Stay up-to-date with industry trends and best practices in content writing and digital marketing.
• Assist in creating marketing materials, including newsletters, email campaigns, and product descriptions.

Key Requirements:

• Experience: 1.5 to 3 years of content writing experience, preferably in digital marketing or a related field.
• Education: Bachelor’s degree in English, Journalism, Communications, or a related field.
• Strong writing, editing, and proofreading skills with a keen eye for detail.
• Proficiency in using content management systems (CMS) like WordPress or similar platforms.
• Basic understanding of SEO and how to optimize content for search engines.
• Excellent research skills to gather accurate information from reliable sources.
• Ability to meet deadlines and manage multiple projects simultaneously.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Experience with social media content creation and management is a plus.

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Sales Executive

Sales & Revenue Growth:

• Identify and capitalize on upselling and cross-selling opportunities within existing accounts.
• Collaborate with the sales and technical teams to develop proposals and close high-value deals.
• Achieve quarterly and annual revenue targets while ensuring a high ROI for clients.

Market Intelligence & Solution Alignment:

• Stay updated on industry trends, competitor activities, and technological advancements.
• Actively contribute to the development of tailored IT solutions, including cloud services, cybersecurity, and enterprise applications.

Collaboration with Internal Teams:

• Work closely with the technical delivery, product development, and customer success teams to ensure seamless service delivery.
• Communicate client needs effectively to internal stakeholders to refine and enhance offerings.

Strategic Planning:

• Develop strategic account plans for key clients to ensure long-term success.
• Provide actionable insights to leadership based on client feedback and market trends.

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Windows Voice Support Agents

Job Summary:

We are looking for a Windows Desktop Voice Support Agent to provide first-line technical assistance to end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and experience in resolving Windows desktop-related issues over the phone and remote support tools.

Key Responsibilities:

• Provide technical support to Windows-based desktop and laptop users at an international level via phone, chat, and email.
• Diagnose and resolve hardware, software, and network connectivity issues.
• Assist users with Windows OS troubleshooting, system performance issues, and application errors.
• Guide customers through remote troubleshooting steps to resolve technical issues.
• Support installation, configuration, and updates for Windows OS, Office 365, and other enterprise applications.
• Maintain detailed records of customer interactions and troubleshooting steps in a ticketing system.
• Collaborate with IT teams to escalate and resolve complex issues.
• Educate users on basic troubleshooting techniques and best practices.
• Ensure timely follow-ups and resolution of customer issues.

Required Skills & Qualifications:

• Experience: 3-4 years of experience in IT support, desktop support, or a helpdesk environment.

Technical Skills:

• Strong knowledge of Windows 10/11 OS troubleshooting.
• Familiarity with Active Directory, Group Policy, and user account management.
• Basic knowledge of network troubleshooting (IP configuration, DNS, VPN, Wi-Fi, LAN/WAN, etc.).
• Experience with remote support tools (e.g., AnyDesk, TeamViewer, Remote Desktop, SCCM, or similar).
• Understanding of Microsoft Office 365, Outlook troubleshooting, and email configurations.
• Knowledge of printers, scanners, and other peripheral device support.

Soft Skills:

• Strong verbal and written communication skills.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work independently and as part of a team.
• Customer-focused attitude with a commitment to providing excellent service.
• Work Schedule: 7:30 PM – 3:30 AM IST (Night Shift)

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Linux Infrastructure Administrator

Job Summary:

We are looking for an experienced Linux Infrastructure Administrator to manage and maintain server infrastructure. This role is essential for ensuring the stability, security, and performance of Linux environments across various platforms, including on-premises and cloud-based systems. The ideal candidate will bring expertise in Linux administration, with knowledge of virtualization and cloud technologies, to support our technical operations and contribute to overall system efficiency.

Key Responsibilities:

• Linux Server Management:
  • Install, configure, and maintain Linux servers (Ubuntu, CentOS, RHEL) for both production and development environments.
  • Perform routine maintenance, patching, and updates to ensure system security and stability.
  • Manage user permissions, server configurations, and access control to maintain system integrity.
• Virtualization & Cloud Administration:
• Deploy, manage, and monitor virtual machines using VMware, Proxmox, or cloud services like AWS, Azure, and Google Cloud.
• Ensure efficient resource allocation within virtualized environments and support workload migrations when required.
• Support cloud infrastructure by deploying and managing virtual servers, storage, and networking as needed.
• System Monitoring & Performance Optimization:
• Implement and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus) to proactively manage server performance and availability.
• Troubleshoot and resolve server issues related to performance, connectivity, or resource utilisation.
• Conduct regular performance tuning to optimize system response and throughput.
• Backup, Recovery & Security:
• Implement backup solutions and disaster recovery strategies to ensure data protection and business continuity.
• Monitor and maintain system security, including firewall configuration, SSH access, and intrusion detection.
• Conduct regular vulnerability assessments and apply security patches promptly to safeguard infrastructure.

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DevOps Engineer

Position Overview:

We are looking for a skilled DevOps Engineer with deep expertise in Linux server management.. The ideal candidate will have experience in automating, building, and maintaining systems and applications, ensuring seamless integration between development and operations. This role requires strong knowledge in managing cloud infrastructure, container orchestration with Kubernetes, and optimizing system performance.

Key Responsibilities:

• Linux Server Management:
  • Configure, deploy, and maintain Linux-based servers (Ubuntu, CentOS, RHEL) across on-premises and cloud environments.
  • Optimize system performance, scalability, and reliability of Linux infrastructure.
  • Troubleshoot and resolve server and system issues quickly and efficiently.
• Kubernetes & Container Management:
  • Deploy and manage containerized applications using Kubernetes for orchestration.
  • Design, implement, and optimize Kubernetes clusters for high availability, scalability, and fault tolerance.
  • Automate the deployment, scaling, and management of containers using Kubernetes, Helm, and related tools.
  • Troubleshoot and optimize containerized applications running in Kubernetes clusters.
• Automation & Scripting:
  • Develop and maintain automation scripts for server provisioning, configuration management, and application deployment using tools like Bash, Python, or Shell scripting.
  • Implement and maintain infrastructure as code (IaC) using tools like Ansible, Terraform, or Puppet.
  • Automate deployment pipelines and streamline continuous integration/continuous deployment (CI/CD) processes.
• Cloud Technologies:
  • Manage, optimize, and scale cloud infrastructure on major platforms such as AWS, Azure, and Google Cloud, ensuring cost-effective and efficient resource utilization.
  • Implement cloud-native solutions by leveraging cloud services such as EC2, S3, Lambda, RDS, and other platform-specific tools to improve the deployment and operation of applications.
  • Optimize cloud resources for performance, scalability, and cost management by using cloud monitoring and auto-scaling features.
  • Ensure compliance with cloud security best practices, including managing user access and maintaining cloud resource security through tools like IAM (Identity and Access Management) and encryption.
  • Troubleshoot cloud-related infrastructure and application issues, collaborating with cloud service providers and internal teams to resolve them efficiently.
  • Lead cloud migration efforts, helping transition legacy applications to the cloud and re-architecting them for cloud environments.
• CI/CD Pipeline Management:
  • Design, implement, and maintain CI/CD pipelines to automate the building, testing, and deployment of applications.
  • Integrate version control systems (Git, GitHub, GitLab) with deployment pipelines.
  • Ensure smooth and consistent deployments across various environments (development, staging, production).
  • Implement security best practices within the CI/CD pipeline, including static code analysis, dependency scanning, and vulnerability assessments to identify and mitigate security risks early in the development lifecycle.
  • Implement role-based access control (RBAC) and other security measures within the CI/CD pipeline to restrict unauthorized access to deployment environments.
• Monitoring & Performance Optimization:
• Implement monitoring and logging solutions (e.g., Prometheus, Grafana, ELK Stack) to track system health and performance.
• Identify and resolve performance bottlenecks, ensuring high availability and fault tolerance.
• Manage system backups and disaster recovery processes.
• Collaboration & Support:
• Work closely with development, QA, and IT teams to ensure smooth operations and resolve issues quickly.
• Provide technical support for troubleshooting issues across the development lifecycle and production systems.
• Maintain system documentation and knowledge sharing for best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3-4 years of experience in DevOps engineering with strong Linux system administration experience.

Technical Skills:

• Proficiency in Linux server management (Ubuntu, CentOS, RHEL).
• Knowledge of containerization (Docker) and container orchestration tools like Kubernetes and Helm.
• Experience with cloud platforms (AWS, Azure, Google Cloud).
• Proficiency in scripting languages (Bash, Python, Shell).
• Hands-on experience with CI/CD tools (Jenkins, GitLab CI, CircleCI).
• Familiarity with infrastructure as code (IaC) tools like Terraform and Ansible.
• Experience with monitoring and logging solutions (Prometheus, Grafana, ELK stack).

Soft Skills:

• Excellent problem-solving and troubleshooting skills.
• Strong collaboration and communication abilities.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.

Preferred Qualifications:

• Certifications in DevOps, Linux (RHCSA, RHCE), or Kubernetes (CKA, CKAD), or cloud platforms (AWS Certified Solutions Architect, Azure Administrator) are a plus.
• Familiarity with microservices architecture and cloud-native applications.
• Exposure to Agile methodologies and version control systems (Git).

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and certifications.
• A collaborative and inclusive work environment.

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AI ML DEVELOPER

Job Summary:

We are seeking a skilled Python AI Developer to join our dynamic and innovative team. As a Python AI Developer, you will be responsible for designing, developing, and implementing cutting-edge AI solutions using Python programming language. The ideal candidate should have a strong background in artificial intelligence, machine learning, and deep learning, coupled with proficiency in Python programming.Role & responsibilities

Key Responsibilities:

• Algorithm Development: Design, develop, and implement machine learning algorithms and models to solve complex problems, enhance existing systems, and create innovative solutions.
• Experinece in Data processing using Pandas.
• Model Training and Evaluation: Train, evaluate, and fine-tune machine learning models using hugging face and various frameworks, libraries, ensuring high accuracy and reliability.
• Integration: Collaborate with cross-functional teams to integrate AI models into existing software systems, applications, and processes.
• Research and Innovation: Stay up-to-date with the latest advancements in AI and machine learning, and contribute to research activities to drive innovation within the organization.
• Documentation: Create comprehensive documentation for developed AI solutions, including code documentation, model architectures, and usage guidelines.
  • Oversee social media accounts design (e.g. Facebook timeline cover, profile pictures and blog layout)
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Stay up-to-date with current technologies and trends in social media, design tools and applications
• Candidates highly experienced in AI Deployment is preferred.
• Educate users on basic troubleshooting techniques and best practices.
• Ensure timely follow-ups and resolution of customer issues.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field.
• Proven minimum 2- 5 years of experience as a AI ML Developer or similar role, with a focus on machine learning and deep learning.
• Proficiency in Python programming and popular machine learning libraries (e.g., TensorFlow, scikit-learn).
• Strong understanding of algorithms, data structures, and statistical principles.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) for deploying and managing AI solutions is a plus.
• Excellent problem-solving and analytical skills
• Strong communication skills and the ability to work collaboratively in a team environment.
• Demonstrated ability to stay abreast of emerging trends and technologies in the AI field.

If you are passionate about artificial intelligence, have a strong background in Python development, and are eager to contribute to cutting-edge AI solutions, we invite you to apply for this exciting opportunity. Join us in shaping the future of AI technology!

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PHP FULLSTACK DEVELOPER

Job Summary:

We are looking for a talented and experienced full stack PHP developer to join our team. The ideal candidate will have a strong understanding of PHP, MySQL, CSS, JavaScript, jQuery, HTML5, and object-oriented programming (OOP). They will also have experience with customizing CMS platforms such as Drupal, WordPress, Magento, and OpenCart. In addition, thecandidate should be proficient in Linux OS and be able to deploy web applications to Linux.

Key Responsibilities:

• Develop and maintain web applications using PHP, MySQL, CSS, JavaScript, jQuery, HTML5,and OOP.
• Customize CMS platforms such as Drupal, WordPress, Magento, and OpenCart.
• Work with other developers to create and maintain a high-quality codebase.
• Troubleshoot and debug code.
• Work with product managers and designers to gather requirements and translate them into technical specifications.
• Stay up-to-date on the latest technologies and trends in web development.
• Deploy web applications to Linux servers.
• 2+ years of experience in full stack PHP development.
• Strong understanding of PHP, MySQL, CSS, JavaScript, jQuery, HTML5, and OOP.
• Experience with customizing CMS platforms such as Drupal, WordPress, Magento, and OpenCart.
• Excellent problem-solving and debugging skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

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