Careers at Bobcares

Content Writer

Job Summary:

We are looking for a creative and detail-oriented Content Writer to join our dynamic team. The ideal candidate will have a passion for writing, a strong grasp of grammar, and the ability to produce compelling content across various platforms. You will play a key role in developing engaging articles, blog posts, website content, social media updates, and marketing materials that support our brand’s communication strategy.

Key Responsibilities:

• Write, edit, and publish high-quality content for blogs, websites, articles, product descriptions, newsletters, and social media.
• Conduct thorough research on industry-related topics to ensure content accuracy and relevance.
• Collaborate with the marketing team to create content strategies aligned with business goals and audience needs.
• Optimize content for SEO to increase visibility and organic traffic.
• Proofread and edit content to maintain brand voice and meet quality standards.
• Manage content calendars to ensure timely delivery of all content.
• Stay updated on industry trends, best practices, and content innovations.
• Assist in developing marketing materials such as email campaigns and promotional content.

Key Requirements:

• Minimum 2 years of hands-on experience in content writing and technical writing.
• Bachelor’s or Master’s degree in English, Journalism, Communications, or related field (preferred).
• Excellent writing, editing, and proofreading skills.
• Strong research ability and clarity in content delivery.
• Familiarity with WordPress or similar CMS platforms.
• Basic understanding of SEO and keyword optimization.
• Ability to manage multiple projects and meet deadlines.
• Strong communication and teamwork skills.
• Social media content creation experience is a plus.

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DevOps Engineer

Position Overview:

We are looking for a skilled DevOps Engineer with deep expertise in Linux server management.. The ideal candidate will have experience in automating, building, and maintaining systems and applications, ensuring seamless integration between development and operations. This role requires strong knowledge in managing cloud infrastructure, container orchestration with Kubernetes, and optimizing system performance.

Key Responsibilities:

• Linux Server Management:
  • Configure, deploy, and maintain Linux-based servers (Ubuntu, CentOS, RHEL) across on-premises and cloud environments.
  • Optimize system performance, scalability, and reliability of Linux infrastructure.
  • Troubleshoot and resolve server and system issues quickly and efficiently.
• Kubernetes & Container Management:
  • Deploy and manage containerized applications using Kubernetes for orchestration.
  • Design, implement, and optimize Kubernetes clusters for high availability, scalability, and fault tolerance.
  • Automate the deployment, scaling, and management of containers using Kubernetes, Helm, and related tools.
  • Troubleshoot and optimize containerized applications running in Kubernetes clusters.
• Automation & Scripting:
  • Develop and maintain automation scripts for server provisioning, configuration management, and application deployment using tools like Bash, Python, or Shell scripting.
  • Implement and maintain infrastructure as code (IaC) using tools like Ansible, Terraform, or Puppet.
  • Automate deployment pipelines and streamline continuous integration/continuous deployment (CI/CD) processes.
• Cloud Technologies:
  • Manage, optimize, and scale cloud infrastructure on major platforms such as AWS, Azure, and Google Cloud, ensuring cost-effective and efficient resource utilization.
  • Implement cloud-native solutions by leveraging cloud services such as EC2, S3, Lambda, RDS, and other platform-specific tools to improve the deployment and operation of applications.
  • Optimize cloud resources for performance, scalability, and cost management by using cloud monitoring and auto-scaling features.
  • Ensure compliance with cloud security best practices, including managing user access and maintaining cloud resource security through tools like IAM (Identity and Access Management) and encryption.
  • Troubleshoot cloud-related infrastructure and application issues, collaborating with cloud service providers and internal teams to resolve them efficiently.
  • Lead cloud migration efforts, helping transition legacy applications to the cloud and re-architecting them for cloud environments.
• CI/CD Pipeline Management:
  • Design, implement, and maintain CI/CD pipelines to automate the building, testing, and deployment of applications.
  • Integrate version control systems (Git, GitHub, GitLab) with deployment pipelines.
  • Ensure smooth and consistent deployments across various environments (development, staging, production).
  • Implement security best practices within the CI/CD pipeline, including static code analysis, dependency scanning, and vulnerability assessments to identify and mitigate security risks early in the development lifecycle.
  • Implement role-based access control (RBAC) and other security measures within the CI/CD pipeline to restrict unauthorized access to deployment environments.
• Monitoring & Performance Optimization:
• Implement monitoring and logging solutions (e.g., Prometheus, Grafana, ELK Stack) to track system health and performance.
• Identify and resolve performance bottlenecks, ensuring high availability and fault tolerance.
• Manage system backups and disaster recovery processes.
• Collaboration & Support:
• Work closely with development, QA, and IT teams to ensure smooth operations and resolve issues quickly.
• Provide technical support for troubleshooting issues across the development lifecycle and production systems.
• Maintain system documentation and knowledge sharing for best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Atleast 3 years of experience in DevOps engineering with strong Linux system administration skills.

Technical Skills:

• Proficiency in Linux server management (Ubuntu, CentOS, RHEL).
• Knowledge of containerization (Docker) and container orchestration tools like Kubernetes and Helm.
• Experience with cloud platforms (AWS, Azure, Google Cloud).
• Proficiency in scripting languages (Bash, Python, Shell).
• Hands-on experience with CI/CD tools (Jenkins, GitLab CI, CircleCI).
• Familiarity with infrastructure as code (IaC) tools like Terraform and Ansible.
• Experience with monitoring and logging solutions (Prometheus, Grafana, ELK stack).

Soft Skills:

• Excellent problem-solving and troubleshooting skills.
• Strong collaboration and communication abilities.
• Ability to work effectively under pressure and handle multiple tasks simultaneously.

Preferred Qualifications:

• Certifications in DevOps, Linux (RHCSA, RHCE), or Kubernetes (CKA, CKAD), or cloud platforms (AWS Certified Solutions Architect, Azure Administrator) are a plus.
• Familiarity with microservices architecture and cloud-native applications.
• Exposure to Agile methodologies and version control systems (Git).

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and certifications.
• A collaborative and inclusive work environment.

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Senior Manager – Sales

Job Overview:

We are looking for an experienced Senior Manager – Sales to lead and drive revenue growth in Cloud Support, Development, and DevOps solutions. The ideal candidate will have a strong background in selling cloud services (AWS, Azure, Google Cloud), DevOps tools, and enterprise IT solutions. They will play a crucial role in managing high-value client relationships, building strategic partnerships, and driving sales excellence in a rapidly evolving tech landscape.

Key Responsibilities:

• Sales Strategy & Leadership:
  • Develop and execute a sales strategy for cloud services, DevOps, and application development solutions.
  • Lead, mentor, and manage a high-performing sales team to achieve revenue targets.
  • Collaborate with pre-sales, technical, and marketing teams to create compelling value propositions for customers.
  • Identify and drive opportunities for new customer acquisitions and market expansion.
• Client & Partner Engagement:
  • Build and maintain strong relationships with IT decision-makers, and DevOps leaders.
  • Drive key enterprise deals, negotiate contracts, and ensure long-term customer satisfaction.
  • Work closely with cloud service providers (AWS, Azure, GCP) and DevOps tool vendors to strengthen partnerships and co-sell opportunities.
• Market Analysis & Business Growth:
  • Analyze industry trends and competitive landscape to position our solutions effectively.
  • Develop and execute go-to-market (GTM) strategies for cloud and DevOps offerings.
  • Monitor sales KPIs, forecasts, and performance metrics to drive data-driven decision-making.

Technical & Industry Expertise:

• Stay updated on advancements in cloud computing, DevOps, and IT automation.
• Understand customer pain points related to cloud migration, CI/CD, Kubernetes, microservices, and IT support.
• Work with solution architects and engineers to align sales strategies with technical capabilities.

Qualifications & Experience:

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• Minimum 12 years of experience in B2B sales, including at least 5 years in cloud, DevOps, or enterprise IT solutions sales.
• Proven track record in selling AWS, Azure, GCP, Kubernetes, Terraform, CI/CD, and IT automation solutions.
• Strong understanding of DevOps workflows, cloud-native development, and managed cloud support services.
• Demonstrated leadership, team management, and strategic planning abilities.
• Excellent negotiation, presentation, and communication skills.
• Experience in managing large enterprise accounts and driving high-value deals.

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Drupal Developer

Job Description:

We are looking for a skilled Drupal Developer to join our team. The ideal candidate will have hands-on experience in developing responsive websites, integrating third-party APIs, and building custom plugins. You will play a crucial role in delivering high-quality web solutions that meet our clients’ needs.

Key Responsibilities:

• Design, develop, and maintain responsive websites using Drupal CMS.
• Develop custom modules and plugins as per project requirements.
• Integrate third-party APIs to enhance website functionality.
• Work with SOAP and RESTful APIs for seamless data exchange.
• Implement CRUD operations effectively within applications.
• Collaborate with cross-functional teams to gather and refine requirements.
• Utilize version control tools like Git, Subversion, and Visual SourceSafe for code management.

Required Skills & Qualifications:

• Atleast 2 years of proven experience in Drupal development, including themes, modules, and plugins.
• Strong understanding of third-party API integration.
• Solid knowledge of CRUD operations, SOAP, and REST APIs.
• Experience with version control systems such as Git, SVN, or Visual Source Safe.
• Ability to design and implement responsive, mobile-friendly websites.
• Good verbal and written communication
• Familiarity with front-end technologies like HTML5, CSS3, and JavaScript is a plus.
• Building custom plugins and Drupal upgrade tasks [core updates, module updates, version upgrades].
• Strong problem-solving skills and keen attention to detail.

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Business Relationship Executive

Key Responsibilities:

• Client Engagement & Relationship Management
• Serving as the primary contact for key clients, ensuring satisfaction and loyalty.
• Develop a deep understanding of client’s business challenges and align them with our IT services and solutions.
• Conduct regular business reviews with clients to present performance metrics and identify new opportunities.

Sales & Revenue Growth:

• Identify and capitalize on upselling and cross-selling opportunities within existing accounts.
• Collaborate with the sales and technical teams to develop proposals and close high-value deals.
• Achieve quarterly and annual revenue targets while ensuring a high ROI for clients.

Market Intelligence & Solution Alignment:

• Stay updated on industry trends, competitor activities, and technological advancements.
• Actively contribute to the development of tailored IT solutions, including cloud services, cybersecurity, and enterprise applications.

Collaboration with Internal Teams:

• Work closely with the technical delivery, product development, and customer success teams to ensure seamless service delivery.
• Communicate client needs effectively to internal stakeholders to refine and enhance offerings.

Strategic Planning:

• Develop strategic account plans for key clients to ensure long-term success.
• Provide actionable insights to leadership based on client feedback and market trend.

Eligibility Criteria:

• Minimum 2 years of relevant experience in IT Sales, Client Relationship Management.
• Strong communication skills are essential.
• Bachelor’s degree in Business or a related field is required.

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Senior Azure Architect

Job Summary:

We are seeking an experienced Senior Azure Architect to lead the design,
implementation, and optimization of complex, enterprise-scale Azure solutions, with a strong focus on microservices architecture. This role will work closely with cross-functional teams to develop scalable, secure, and high-performance cloud-native applications and infrastructure on Azure. The Senior Azure Architect will be responsible for crafting architecture blueprints, leading Azure transformation projects, and ensuring alignment of Azure-based microservices with business objectives.

Key Responsibilities:

• Azure Architecture & Solution Design
  Design and architect end-to-end Azure solutions that incorporate microservices, serverless computing, and containerized workloads.
• Develop architecture blueprints, technical documentation, and integration frameworks that align with best practices in microservices.
• Drive the technical decision-making for complex Azure migration and modernization projects, ensuring seamless integration of microservices.
• Microservices Strategy & Implementation
  Define and implement a strategy for microservices architecture on Azure, using services like Azure Kubernetes Service (AKS), Azure Functions, and API Management.
• Collaborate with development teams to create microservices and design service-to-service communication, service discovery, and API gateways.
• Establish best practices for microservices architecture, including service isolation, scalability, observability, and security.
• Azure Infrastructure & Environment Management
  Oversee Azure infrastructure design, including networking, storage, and compute resources tailored for microservices workloads.
• Implement best practices for Azure governance, security, and high availability, ensuring scalability across microservices and Azure environments.
• Utilize Azure Monitor, Application Insights, and Log Analytics for proactive monitoring and troubleshooting in production environments.
• DevOps Integration & Automation
  Develop CI/CD pipelines and automate the deployment of microservices using Azure DevOps, ARM Templates, Terraform, and other IaC tools.
• Collaborate with DevOps teams to incorporate DevSecOps practices, ensuring security is integrated throughout the development pipeline.
• Optimize deployment strategies for microservices applications and support continuous delivery practices.
• Security & Compliance
  Ensure that all Azure-based microservices solutions adhere to security policies and regulatory standards (e.g., GDPR, HIPAA, SOC 2).
• Design identity management and access control using Azure Active Directory, RBAC, and other Azure security tools for secure access.
• Implement monitoring and alerting frameworks to detect and address security threats and vulnerabilities within microservices.
• Performance Optimization & Cost Management
  Analyze resource utilization across microservices and implement strategies for cost optimization.
• Collaborate with stakeholders to manage Azure costs, identifying and implementing opportunities for performance improvement and resource efficiency.
• Regularly audit and adjust configurations in Azure to maintain the performance of applications and services.
• Stakeholder Collaboration & Leadership
  Partner with cross-functional teams, including product, development, and security, to align Azure architecture and microservices with business needs.
• Provide mentorship and technical leadership to architects, engineers, and other stakeholders.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; a Master’s degree is a plus.
• Minimum 6 years of experience in cloud architecture with deep expertise in Azure and a strong focus on microservices.
• Relevant Microsoft Azure certifications (e.g., Azure Solutions Architect Expert) are highly preferred.

Skills Required:

• Extensive knowledge of Azure services (Compute, Storage, Networking, Security, and Identity) with a focus on microservices.
• Strong expertise in microservices architecture, containerization (Docker), and orchestration (Kubernetes, AKS).
• Proficiency in infrastructure as code (IaC) tools like Terraform, ARM Templates, or Bicep.
• Experience with Azure DevOps, including CI/CD pipeline design, artifact management, and automation practices.
• Strong understanding of cloud security, compliance standards, and identity management (Azure AD, RBAC).
• Familiarity with monitoring, logging, and observability for microservices using tools like Azure Monitor, Application Insights, Prometheus, and Grafana.

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L1 SUPPORT ENGINEER – CALL SUPPORT

Job Summary:

We are looking for a Windows Desktop Voice Support Agent to provide first-line technical assistance to end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and experience in resolving Windows desktop-related issues over phone and remote support tools.

Key Responsibilities:

• Provide technical support to Windows-based desktop and laptop users at an international level via phone, chat, and email.
• Diagnose and resolve hardware, software, and network connectivity issues.
• Assist users with Windows OS troubleshooting, system performance issues, and application errors.
• Guide customers through remote troubleshooting steps to resolve technical issues.
• Support installation, configuration, and updates for Windows OS, Office 365, and other enterprise applications.
• Maintain detailed records of customer interactions and troubleshooting steps in a ticketing system.
• Collaborate with IT teams to escalate and resolve complex issues.
• Educate users on basic troubleshooting techniques and best practices.
• Ensure timely follow-ups and resolution of customer issues.

Required Skills & Qualifications:

• At Least 1 year of experience in IT support, desktop support, or a helpdesk environment.

Technical Skills:

• Strong knowledge of Windows 10/11 OS troubleshooting.
• Familiarity with Active Directory, Group Policy, and user account management.
• Basic knowledge of network troubleshooting (IP configuration, DNS, VPN, Wi-Fi, LAN/WAN, etc.).
• Experience with remote support tools (e.g., AnyDesk, TeamViewer, Remote Desktop, SCCM, or similar).
• Understanding of Microsoft Office 365, Outlook troubleshooting, and email configurations.
• Knowledge of printers, scanners, and other peripheral device support.

Soft Skills:

• Strong verbal and written communication skills.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work independently and as part of a team.
• Customer-focused attitude with a commitment to providing excellent service.

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