by Visakh S | Jan 29, 2015 | Technical Support
The data was conclusive. The servers orion-47, orion-50 and orion-52 needed RAM upgrades. In the past one month their RAM usage has mostly been above 85% and was showing an increasing trend. Swap usage has grown by more than 20% and it was resulting in higher I/O wait...
by Visakh S | Jan 28, 2015 | Server Administration
It is unwelcome, it is tedious, but it is inevitable. Every service provider dreads a hard disk crash, and the downtime it can lead to, but it is one eventuality that will happen sooner or later. Today was one such day. A high priority alert notified our Dedicated...
by Visakh S | Jan 27, 2015 | Server Administration
Reports are coming in from our Dedicated Linux Systems Administrators about an evolving threat, disclosed earlier today. A heap buffer overflow vulnerability in GNU C Library (glibc), allows remote or local actors to execute arbitrary code under the privilege of user...
by Visakh S | Jan 23, 2015 | Technical Support
“I did nothing. It just crashes all the time!” So began a professional administration request at the help desk of a data center we managed. The customer’s unmanaged Windows 2008 R2 VPS started crashing one fine day without any apparent reason. The...
by Visakh S | Jan 23, 2015 | Technical Support
“Logs from alpha-p3 is missing!” We were responding to an issue raised by an onsite technician for a data center we managed. System logs from one server was missing in the central log server. It looked like the Rsyslog service that was used for central...
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