by Visakh S | Oct 10, 2018 | Drupal, Server Management
For as long as Drupal has existed, users have seen this error one time or the other: Access denied You are not authorized to access this page. It might have appeared after a site migration, a server update or for no reason at all. Drupal admins won’t be able to...
by Visakh S | Oct 9, 2018 | Server Management
Mail errors. They hit you at your most vulnerable, and make you want to smash your laptop. We know. Because we help website owners resolve email errors and other technical issues as part of our Server Support services for web hosting providers. Hosting users...
by Visakh S | Oct 8, 2018 | FTP, Server Administration
Errors can be frustrating, especially if they are cryptic, like this: Response: 150 opening data connection Response: 503 Failure of data connection. You know that the connection has failed (obviously!), but where? Here at Bobcares.com, we help Web hosts, VPS users...
by Visakh S | Oct 6, 2018 | Technical Support
Bobcares.com provides Outsourced Hosting Support to Web hosts and other hosting providers. And as part of our services, we resolve technical support queries posted by hosting users. A common email bounce error we see in support requests is: This is an SMTP server at...
by Visakh S | Oct 5, 2018 | Server Administration
24/7 tech support is now a standard feature offered by all web hosting providers. But some companies do it better than others, and turn it into a way to attract more customers. So, how do the winners do it? They make fewer mistakes than others, and focus on a few key...
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