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405 not allowed Nginx Magento during Reindex Error – Resolved

by | Jul 25, 2023

Learn how to fix the 405 not allowed Nginx Magento during Reindex error. Our Nginx Support team is here to help you with your questions and concerns.

405 not allowed Nginx Magento during Reindex Error – Resolved

If you have been running into the following error while using Magento during a reindex operation, you have come to the right place.

405 Not Allowed

According to our experts, this error occurs due to misconfigurations or limitations in the Nginx server configuration.

405 not allowed Nginx Magento during Reindex Error - Resolved

When we run a reindex operation in Magento, it triggers specific requests to update and rebuild the indexes of our store’s data. If Nginx is not configured properly to handle these requests, it rejects them.

Let’s take a look at some of the reasons behind the “405 Not Allowed” error in Nginx during a Magento reindex:

  • The Nginx server configuration may lack the needed directives to handle specific HTTP methods (like POST) required for the reindex process.
  • Security configurations or security modules in Nginx may also block certain requests related to the reindex operation.
  • Furthermore, some configurations may block or restrict specific HTTP headers that are key to the reindex process working correctly.

How to resolve the 405 Not Allowed error

  • First, we have to check the Nginx configuration files to make sure it allows the necessary HTTP methods for the reindex process.
  • Then, review security settings or modules in Nginx that may interfere with the reindex process. We can temporarily disable these security features to see if they are causing the issue.
  • In case we are using third-party modules or extensions in Nginx, one of them may be causing the error. We can disable these modules temporarily and try reindexing again.
  • Next, check the Nginx error logs for error messages that will help understand the reason behind the “405 Not Allowed” error. We can find the error logs in the /var/log/nginx/ directory.
  • Finally, we must check if we are using the latest stable version of Nginx.

[Need assistance with a different issue? Our team is available 24/7.]

Conclusion

In summary, our Support Techs demonstrated how to resolve the “405 Not Allowed” error in Nginx during a Magento reindex.

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